At Heral Logic, I analyze business requirements for finance-domain projects across payments, insurance, and policy management. I use SQL to validate information, investigate discrepancies, and support reconciliation and issue resolution.
I work with business, product, technical, and external stakeholders to turn requirements into actionable inputs. I also track issues, risks, and dependencies through to closure.
At Citiustech, I managed project activities across 500+ implementation projects, coordinating requirements, timelines, and deliverables. I supported implementation planning and testing through go-live, and analyzed processing exceptions and system issues to help resolve client concerns.
