Akshat Agarwal

Led UX architecture and audits for high-traffic mobile commerce and AI-powered productivity platforms. Redesigned Jiffy discovery, PDP, and checkout journeys to reduce drop-offs by 12–15% and increase order completion by 8% during peak load; also conceptualized and shipped an AI-powered resume building experience covering onboarding and activation flows.

Worked on a mobile-first quick-commerce platform enabling spare-parts discovery and ordering through a network of 175+ dark stores. Increased platform GMV by 30% via data-informed bundling and cross-sell frameworks, improved app opens by 14% with a home-screen widget, and built internal inventory/order management UX while validating hypotheses using Amplitude and Hotjar.

Architected trustworthy discovery, activation, and high-scale transaction experiences for a mobile-first marketplace used by 10M+ users. Drove marketplace UX across mobile and web, including live video commerce, improving search conversion from 11% to 54% with real-time live filtering and signup conversion from 54% to 77% through onboarding redesign and usability testing; also mentored and managed

Designed scalable hyperlocal delivery experiences across pickup scheduling, real-time tracking, subscriptions, and retention funnels. Increased platform revenue by 67% through live-tracking and scheduling UX contributions, and grew premium subscription adoption from 0% to 27% using data-driven UX experiments and user research.

Delivered end-to-end UX/UI solutions for consumer, ed-tech, hospitality, and commerce clients. Optimized onboarding and first-time journeys for consumer platforms such as Stanza Living to simplify user activation, collaborating with product teams, engineering squads, and client stakeholders to turn complex requirements into scalable experiences.

Co-designed news consumption interfaces for Inshorts, contributing to an increase in average user session retention from 2 to 11 minutes. Built foundations in visual design systems, information hierarchy, and user-centered storytelling to support a transition into core product design.

Developed a foundation in visual communication, interaction design, motion graphics, and digital storytelling. Completed multimedia and motion-design projects using tools such as Adobe Photoshop, Illustrator, After Effects, and Premiere Pro.