Akramul Hasan
@akramulhasan
I’m a WooCommerce-focused WordPress Support Engineer solving production checkout issues.
United KingdomWhat I'm looking for
I work independently, focused specifically on WooCommerce—where slow load times, a leaking checkout, or a broken integration has a direct, measurable cost. I’ve spent “11 Years in Production,” including Senior Technical Support work at Barn2 Plugins and global customer support at Elegant Themes, where I troubleshoot the complex WordPress and WooCommerce cases that standard support can’t resolve.
My approach treats these as production problems, not staging curiosities: I handle checkout and conversion issues (custom checkout flows, pricing logic, conditional fields, subscriptions), performance and reliability (slow stores, traffic breakage, plugin debt), and integrations (CRMs, ERPs, accounting platforms, fulfillment, custom APIs) with proper error handling and logging. I also partner with agencies as a white-label WooCommerce specialist for clean handoffs and fast, practical fixes.
Experience
Work history, roles, and key accomplishments
At Barn2 Plugins, I serve as a Senior Technical Support Engineer, helping WordPress and WooCommerce users get the most out of our premium plugins. My day-to-day involves troubleshooting complex issues, guiding customers through setup and customization, and offering practical solutions tailored to real-world use cases.
I work closely with our development team to escalate bugs, suggest feature impr
At Elegant Themes, I work as a Technical Support Engineer, helping people all over the world get the most out of Divi, one of the most widely used WordPress themes. Every day, I support users by solving tricky front-end and back-end issues, offering custom solutions, and making sure their websites look and work exactly how they want.
I regularly help with things like custom CSS, plugin conflicts,
I worked remotely as a Web Developer at Ethis.co, a Malaysia-based multinational crowdfunding company with several business divisions. As part of their internal IT team, my primary focus was managing and maintaining their WordPress websites across different ventures.
My responsibilities included keeping the websites secure and up to date, implementing new features, fixing bugs, and ensuring every
I have been working with WordPress as a Freelancer in Upwork for 4 years and have served so many
small, and medium-sized companies, and individuals to make their online presence by building their
excellent websites.
I have developed many custom WordPress websites and plugins based on my client's demands. I have
mostly worked with Woocommerce, Genesis, Divi, and Elementor. Also, I have worked with
Education
Degrees, certifications, and relevant coursework
University of Information Technology and Sciences
Bachelor’s Degree, Web Programming
2008 - 2012
Shaheed Ramiz Uddin Cant College
Higher Secondary Certificate (H.S.C)
2006 - 2008
Yousufgonj High School
High School
2001 - 2006
Tech stack
Software and tools used professionally
Availability
Location
United KingdomAuthorized to work in
Job categories
Interested in hiring Akramul?
You can contact Akramul and 90k+ other talented remote workers on Himalayas.
Message AkramulGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
