Looking for a job

Aki Singh

@akisingh

Bodyshop Advisor at Guinea Motors Pvt. Ltd. (TATA MOTOR), assessing accident damage and guiding customers through insurance claims.

India

Message

What I'm looking for

I’m looking for an opportunity where I can use and improve my skills and knowledge while contributing to the organization, with opportunities for professional growth.

At Guinea Motors Pvt. Ltd. (TATA MOTOR), I worked as a Bodyshop Advisor, inspecting accident-damaged vehicles and helping customers understand repair needs. I also guided them through insurance claims and documentation.

I recommended bodyshop services, anti-rust coatings, ceramic protection, and genuine spare parts to customers. I assigned repair and painting work to technicians and kept customers updated on repair progress.

Earlier, as a Service Advisor at Guinea Motors Pvt. Ltd. (TATA MOTOR), I prepared job cards, explained repair and warranty terms, and entered service records. I also worked on the Magnetic Crane and Advancement In Magnetic Crane projects, including integrating solar charging for crane operation.

Experience

Work history, roles, and key accomplishments

Bodyshop Advisor

Guinea Motors Pvt. Ltd.

Sep 2020 - Oct 2024 (4 years 1 month)

Served as primary point of contact for customers, conducted accident assessments, guided insurance claims, and generated sales through upselling services. Managed work distribution and maintained dealer management database records.

Customer Service Incident Assessment Insurance Claims Upselling Database Management Dealer Management Software Excel Microsoft Office

Service Advisor

Guinea Motors Pvt. Ltd.

Jul 2017 - Oct 2017 (3 months)

Handled customer intake, created job cards, generated service sales through upselling, and explained repair procedures and warranty terms. Allocated tasks to mechanics and maintained service department database.

Customer Consultation Upselling Job Card Generation Task Assignment Data Base Entry Excel Microsoft Office