Akhona Nkopo

Negotiated and facilitated real estate transactions, providing clients with market analysis and property evaluations. Established and maintained client relationships while coordinating property showings and open houses. Advised clients on pricing, financing options, and market trends to ensure informed decisions and successful sales.

Assisted lead teachers in implementing lesson plans and managing classroom activities. Provided one-on-one support to students, fostering a positive learning environment. Assisted in grading assignments and maintaining student records, and managed day-to-day school administration.

Managed high volumes of inbound and outbound calls, providing exceptional customer service and support. Resolved customer inquiries and complaints efficiently, documented interactions accurately, and maintained detailed records. Collaborated with team members to enhance service delivery and improve overall customer satisfaction.

Managed daily office operations, coordinated schedules and meetings, maintained filing systems, and ensured efficient communication among staff. Assisted in budget tracking, handled correspondence, and implemented administrative procedures to enhance productivity and support the organization's objectives.

Completed the N5 Hospitality and Catering Services course, gaining skills in food preparation, menu planning, and customer service. Developed knowledge of health and safety regulations, food hygiene standards, and effective teamwork in a hospitality environment. Enhanced problem-solving abilities in high-pressure scenarios.

Completed comprehensive coursework to obtain the Matric certificate, developing proficiency in core subjects such as Mathematics, Science, and English. Engaged in critical thinking, problem-solving, and effective communication skills through group projects and presentations, laying a strong foundation for further education and career pursuits.