At Kotak Mahindra Bank, I architect and lead the Personal Loan DIY Journey, cutting disbursement turnaround time by 95%, from 48 hours to 15 minutes, through Temporal.io workflows and microservices.
I designed a conversational chat-agent stack for Personal Loans and a bank-level DPDPA implementation approach with the DPO. I also built secure integrations for Account Aggregators, Karza, and Credit Bureaus to support precision underwriting and 4× offer generation.
Previously at Amazon, I built fraud detection and seller onboarding systems across 10+ marketplaces, reduced account creation time by 70%, and delivered reusable onboarding infrastructure to five new countries. I also built Kindle Platform microservices and recovery systems that reduced SLA breaches by 40%.
I drive AI-assisted engineering adoption by defining reusable LLM coding-agent skills and training engineers, improving engineering efficiency by 100%. I mentor engineers and design resilient, cloud-native systems with strong observability, privacy, and compliance foundations.
