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Akanksha Khankari

@akankshakhankari

HR Service Advisor at VOIS, streamlining global HR workflows across four countries.

At VOIS, I execute HR transactions and support onboarding and employee changes across India, the UK, South Africa, and Ireland. I process requests in SuccessFactors and resolve HR tickets through EIC within a 3-day TAT.

At John Deere, I supported global HR services through ServiceNow and email, resolving incidents and preparing weekly HR reports. I built WalkMe walkthroughs and tooltips, and implemented automation that reduced errors by 20%.

At Protium, I managed onboarding and offboarding and supported employee queries. I also led campus recruitment, hiring 20+ students.

Experience

Work history, roles, and key accomplishments

Current

Senior HR Service Advisor

Current

VOIS

Jan 2025 - Present (1 year 9 months)

Executed HR transactions in systems, ensuring data accuracy and compliance. Resolved HR tickets via EIC within a 3-day TAT, collaborating with internal teams for smooth process.

SuccessFactors ServiceNow EIC Employee Lifecycle Management Global HR Operations Compliance Process Automation Stakeholder Management Data Analysis Reporting

HR Tech Process Associate

John Deere

Sep 2023 - Dec 2024 (1 year 3 months)

Achieved 95% incident resolution rate via proactive problem-solving in ServiceNow. Conducted root cause analysis and prepared weekly HR reports with high accuracy.

ServiceNow SuccessFactors WalkMe Incident Management Root Cause Analysis HR Reporting Vendor coordination Process Optimization

HR Intern

Protium

Sep 2022 - Dec 2022 (3 months)

Spearheaded employee engagement programs and served as primary HR contact. Managed onboarding, offboarding, and campus recruitment, hiring 20+ students.

Employee Engagement Onboarding Offboarding Campus Recruitment Hiring Trackers Data Analysis Retention Strategy Salary Negotiation