At EOSGlobe, I built Insurance Claims Analytics dashboards for 100+ users, cutting load time by 82% through data-model redesign and DAX and SQL tuning. I also automated data preparation for 10,000+ monthly service tickets, reducing effort from eight hours to 20 minutes.
I've delivered Power BI reporting and automated data pipelines for insurance, sales, lending, call centre, and operations stakeholders. My work has improved First Call Resolution from 78% to 86%, reduced SQL extraction time by 35% for 500K+ daily records, and enabled 99.5% processing accuracy with zero manual intervention.
I use Power BI, DAX, SQL, Python, Azure Data Factory, Databricks, and automation tools to turn stakeholder requirements into reliable reporting, governed data models, and actionable operational insight.
