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Ajay MalikAM
Open to opportunities

Ajay Malik

@ajaymalik

I test airline booking and payment journeys from search through confirmation.

India
Message

What I'm looking for

I'm open to QA Lead, Senior QA, and QA Consultant opportunities, especially with airline, travel, and product-based companies where I can improve booking, payment, and end-to-end customer journeys.

I'm currently a freelance QA Consultant in the airline domain, testing end-to-end booking systems across search, flight selection, customer details, payments, confirmation, meals, baggage, insurance, and SSR.

I perform UAT for domestic and international routes, identify critical booking and payment issues, and work closely with business and development teams to support smooth releases and better user experiences.

At QualSights, I work as an Assistant QA Lead for an immersive insights platform that helps brands, agencies, and consulting firms collect real-time consumer insights remotely.

Across Shree Infosoft and Cigniti Technologies, I've tested airline, lending, and insurance products using functional, regression, database, web, mobile, API, usability, load, and automation testing. My Business Analyst experience helps me translate requirements into practical test scenarios and align quality work with business needs.

Experience

Work history, roles, and key accomplishments

FR
Current

QA Consultant (Freelance) – Airline Domain

Freelance

Jun 2025 - Present (1 year 3 months)

Working as a QA consultant in the airline domain, focusing on end-to-end testing of booking systems
Validating complete booking flow including search, flight selection, customer details, payment, and confirmation
Testing ancillary services such as meals, baggage, insurance, and special service requests (SSR)
Performing UAT across domestic and international routes with multiple scenarios
Identifyin

QualSights logoQU
Current

Assistant QA Lead

Jan 2021 - Present (5 years 8 months)

QualSights is an immersive insights platform that provides brands, agencies and consulting firms the ability to generate deeper and more authentic insights from consumers anywhere in the world, in a dramatically faster and cost-effective way. Using proprietary technology, companies can collect real-time consumer insights by remotely observing and interacting with consumers as they shop for, use or

Cigniti Technologies logoCT

Senior Software Engineer

Jul 2019 - Oct 2020 (1 year 3 months)

Prepare a platform for Bajaj Capital customers/clients so that they can apply for a Personal Loan by using Bajaj platform. They can choose any Banks from list like Bajaj Finserve, Qbera etc. They can apply for a Personal Loan from Rs.1,00,000 to 25,00,000.
That information will go directly to the respective Bank then a bank executive will contact that Customer/Client.

Shree Infosoft Private Limited logoSL

Senior Software Test Engineer

Oct 2018 - Mar 2019 (5 months)

- Designed testing scenarios for usability testing.
- Reviewed requirements, specifications and technical design documents to provide timely and meaningful feedback.
- Conducted regression testing, analyzed results and submitted observations to the development team.
- Created accurate and successful test scripts to manage automated testing of certain products and features.
- Determined server oper

Shree Infosoft Private Limited logoSL

Software Engineer

Jan 2013 - Mar 2018 (5 years 2 months)

Environment: Web Application
Description: Spirit's project is to replace the legacy components of Spirit.com. Along with replacing the backend platform of Spirit.com, the homepage, Check-In, Booking, and Manage Travel paths will receive updated design. The project will also introduce persistent cart functionality and responsive design to allow for enhanced customer experience.
My Role and Responsi

Shree Infosoft Private Limited logoSL

Software Engineering Trainee

Apr 2012 - Jan 2013 (9 months)

Environment: Web Application
Description: Spirit's skysales is a web application through which we can do flight and package booking along with online check-in and can also manage the travelling.
My Role and Responsibilities:
- Investigated technical challenges to identify root cause and provide expedient resolutions.
- Reviewing software requirements and preparing test scenarios.
- Executing tests

Education

Degrees, certifications, and relevant coursework

SM

Shri Balwant Institute of Technology & Management

Bachelor in engineer, Electrical, Electronics and Communications Engineering

2006 - 2011

SM

Shri Balwant Institute of Technology & Management

Bachelor of Engineering, Electrical, Electronics and Communications Engineering

2006 - 2011

Pursued a Bachelor of Engineering in Electrical, Electronics and Communications Engineering from 2006 to 2011.

Tech stack

Software and tools used professionally

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