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Ajay C

@ajayc

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Delivery Manager at Caliberfocus INC leading web modernization and RCM product delivery with AI-powered analytics.

India

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At Caliberfocus INC, I lead delivery for a legacy web application modernization program, an RCM product integrating UnitedHealth Care and Waystar APIs, and a data analytics engagement. The RCM product includes Eligibility Verification and Claims Status Check, with AI-powered analytics capabilities.

At Droidal, I led a 20-member team that delivered 70+ automations for 15+ US healthcare clients using UiPath, Automation Anywhere, IQ Bot, and Python-based workflows. Earlier, at Agility LogisticsPvt Ltd, I facilitated Scrum delivery and supported finance operations, including the Oracle R12 migration.

Experience

Work history, roles, and key accomplishments

Current

Delivery Manager

Current

Caliberfocus INC

Oct 2025 - Present (1 year)

Led end-to-end delivery of a legacy web application modernization program, an RCM product integrating UHC and Waystar APIs, and a data analytics engagement. Managed cross-functional teams and established program governance including RAID management and executive reporting.

Web Application Modernization Cloud Migration AI Integration RCM API Integration Data Analysis Agile Waterfall RAID Management Stakeholder Management Vendor Management Program Management

Senior Project Manager

Droidal

Jun 2023 - Sep 2025 (2 years 3 months)

Delivered 70+ automation solutions using UiPath, Automation Anywhere, IQBot, and Python-based workflows for 15+ US healthcare clients. Managed and mentored a 20-member team, reviewed PDDs, and implemented governance frameworks ensuring HIPAA compliance.

UI Path Automation Anywhere IQBot Python Robotic Process Automation HIPAA Process Design Documents Governance Budget Management Team Leadership Stakeholder Management

Senior Associate Consultant

Infosys BPM Limited

May 2022 - Jun 2023 (1 year 1 month)

Conducted automation kick-off sessions, process studies, and design-thinking workshops to identify automation opportunities. Executed feasibility and complexity assessments and adopted Agile delivery models to accelerate automation delivery.

UI Path Automation Anywhere Robotic Process Automation Agile Feasibility Assessment UAT Stakeholder Communication

Senior Business Analyst

CTD Techs Pvt Ltd

Nov 2021 - Apr 2022 (5 months)

Analyzed operational and transactional data to identify automation feasibility and convert inputs into standardized BOT templates. Performed data validation and gap analysis, and contributed to the Centre of Automation (COA) and Leadership Team.

Data Analysis Robotic Process Automation Bot Templates Gap Analysis Stakeholder Management Process Standardization

Scrum Master / RPA Business Analyst / Process Leader

Agility Logistics Pvt Ltd

Jan 2010 - Nov 2021 (11 years 10 months)

Facilitated end-to-end Scrum ceremonies and managed JIRA boards for transparent delivery tracking. Identified high-impact RPA opportunities and delivered automation solutions achieving 7.5 FTE savings, and led Accounts Payable operations for the NAM region.

Scrum Jira Robotic Process Automation Process Design Documents Accounts Payable Oracle R12 SLA Management KPI Management