At Broadridge Financial Solutions, Inc., I analyze financial services operations, support UAT, and investigate process gaps and data quality issues. I developed VBA macros for repetitive Outlook tasks and a JavaScript-based automation solution to reduce manual effort.
I create and maintain SharePoint sites for team operations and knowledge management, and prepare operational reports using Advanced Excel and Power BI. I also review 300+ records monthly with 99% accuracy and train new associates on reconciliation processes and operational controls.
