Open to opportunities

Aileen Vega

@aileenvega

Message

Detail-oriented office manager with expertise in insurance verification.

United States

Message

What I'm looking for

I am seeking a role that allows me to leverage my office management skills in a supportive and collaborative environment, with opportunities for professional growth.

As an experienced office manager and insurance verification specialist, I have honed my skills in managing patient records, scheduling appointments, and ensuring compliance with healthcare regulations. My current role at Comfort Dental has allowed me to streamline insurance verification processes, ensuring that all necessary pre-authorizations are completed ahead of appointments. I pride myself on my attention to detail and my ability to assist front desk operations, enhancing the overall patient experience.

Previously, I served as an office manager at Murray Family Dentistry, where I created efficient routing sheets for treatment and processed insurance claims with precision. My ability to manage multiple responsibilities, from generating reports to overseeing front desk operations, has been instrumental in maintaining a smooth workflow. I am passionate about improving office efficiency and ensuring patient satisfaction through effective communication and management.

Experience

Work history, roles, and key accomplishments

Current

Insurance Verification Specialist

Current

Comfort Dental

Jan 2024 - Present (1 year 6 months)

Verified insurance one week ahead of appointment time and sent pre-authorizations to insurances for needed procedures. Assisted front desk with check-in, check-out, and new patient paperwork, confirming appointments and scheduling new patient appointments with ultimate accuracy.

Insurance Verification Scheduling Data Entry Customer Service

Current

Office Manager

Current

Murray Family Dentistry

Jan 2021 - Present (4 years 6 months)

Managed patient scheduling, processed claims, and submitted pre-authorizations to insurance. Coordinated referrals, posted payments, and ensured outstanding aging reports were minimal, following up on unpaid claims.

EagleSoft RemoteLite Claims Processing Scheduling Accounts Receivable HIPAA)SmartDoc Sesame Dental Treatment Planning

Office Manager/Billing Specialist

Smile Colorado Family Dental

Jan 2017 - Present (8 years 6 months)

Created payment plans and financing options, supported marketing initiatives, and ensured secure storage of over 200 patient records. Trained and managed staff, translated documents, and improved office efficiency by transferring to computer-based charts.

Records Management Staff Training Scheduling Marketing Support Conflict Resolution Multitasking Customer Service

Front Office Administrator

Smile Colorado Family Dental

Jan 2016 - Present (9 years 6 months)

Scheduled appointments, answered calls, and obtained signatures for treatment consent forms. Supported dental insurance management by collecting patient information, processing payments, and administering referrals and pre-authorizations.

EasyDental Software Appointment Management Patient Registration Insurance Verification Referrals Payment Processing Customer Service Data Entry Communication

Education

Degrees, certifications, and relevant coursework

University of Northern Colorado

Some College, General Studies

Attended the University of Northern Colorado, gaining foundational knowledge and skills through coursework. Focused on general studies during this period.

Overland High School

High School Diploma, General Studies

Completed high school education at Overland High School. Acquired a comprehensive high school degree, preparing for further academic or professional pursuits.