Open to opportunities

Ahmad Makki

@ahmadmakki

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Experienced virtual assistant with a decade in IT, HR, and marketing.

Indonesia

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What I'm looking for

I am looking for a role that allows me to utilize my diverse skills in a supportive environment, focusing on technology-driven solutions and opportunities for professional growth.

I am a dedicated virtual assistant with over 10 years of experience in IT, HR, and marketing. My expertise lies in combining technical skills with organizational capabilities to provide exceptional administrative support. I am passionate about leveraging technology to streamline processes and enhance productivity, ensuring that businesses operate smoothly on a daily basis.

Throughout my career, I have successfully managed a variety of tasks, including data processing, database management, and document formatting. My role as a VP of Marketing at CV Sakeena Lentera Berkah allowed me to spearhead promotional campaigns that resulted in a 25% increase in brand awareness. Additionally, my experience as an HR Manager led to a 20% increase in employee retention through effective recruitment processes and the implementation of compensation programs that improved employee satisfaction.

My technical skills include proficiency in PHP, SQL, and various content management systems, alongside strong soft skills such as leadership and problem-solving. I thrive in dynamic environments and am committed to supporting busy professionals with tasks ranging from email management to project coordination using tools like Trello and Asana.

Experience

Work history, roles, and key accomplishments

VP Marketing

CV Sakeena Lentera Berkah

Jan 2024 - Feb 2024 (1 month)

Spearheaded promotional campaigns, resulting in a 25% increase in brand awareness and developed new partnerships contributing to a 15% growth in revenue.

Marketing Strategy Brand Awareness Partnership Development Campaign Management Data Analysis

HR Manager

CV Sakeena Lentera Berkah

Jan 2023 - Jan 2024 (1 year)

Led end-to-end recruitment processes, increasing employee retention by 20%, and designed compensation and benefits programs to improve employee satisfaction.

Recruitment Employee Retention compensation programs HR Management

IT Staff

CV Sakeena Lentera Berkah

Jan 2020 - Jan 2023 (3 years)

Managed company website and network infrastructure, ensuring 99.9% uptime, and provided IT support to over 50 employees, resolving technical issues within 24 hours.

IT Support Network Management Technical Troubleshooting Database Management

Executive Assistant to Directors

PD Pasar Bandung

Sep 2019 - Jan 2021 (1 year 4 months)

Managed directors’ schedules and coordinated training programs for over 200 employees, ensuring smooth execution of all events.

Calendar Management Event Coordination Administrative Support Project Management Communication

Training Facilitator

Butterflyact Training

Jan 2017 - Jan 2020 (3 years)

Supported training processes, ensuring high participant satisfaction and engagement.

Communication Organizational Skills

Training Advisor

Butterflyact Training

Jul 2015 - Jan 2017 (1 year 6 months)

Provided tailored solutions to corporate clients, improving training effectiveness by 20%.

Training Effectiveness Corporate Training Communication

Executive Assistant

MIM Management

Jan 2013 - Jan 2014 (1 year)

Organized and managed offline training events, attracting over 200 participants, and handled scheduling and logistics for seamless event execution.

Event Management Scheduling Logistics Coordination Administrative Support Communication

IT Staff

Global Dinamika Internusa

Jan 2013 - Apr 2013 (3 months)

Provided customer support for payment gateway systems, resolving 95% of issues within SLA.

Customer Support Payment Systems Technical Support SLA Management

IT Staff

Nuansa Cerah Informasi

Oct 2010 - Jan 2013 (2 years 3 months)

Maintained IT systems for a hospital, ensuring 24/7 operational readiness.

Technical Support Problem Solving Team Collaboration

Web Programmer

VArts

Sep 2009 - Oct 2010 (1 year 1 month)

Maintained websites using CMS, improving user experience and site performance.

Web Development CMS User Experience Performance Optimization PHP

Education

Degrees, certifications, and relevant coursework

LPKIA

Bachelor of Science, Informatic Engineering

2005 - 2009

Bachelor of Science in Informatic Engineering, focusing on the principles of computer science and engineering, software development, and information systems.