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Ahmad FirozAF
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Ahmad Firoz

@ahmadfiroz

Senior Product Designer at Goava, designing AI sales agents that drove 47 new deals and ~7× CRM contact exports.

Malaysia
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At Goava, I design AI-powered sales intelligence products, including the Prospecting Agent, which lifted CRM contact exports ~7× in its first week and helped the sales team win 47 new deals. I also led the move from Goava classic to Goava Discover, where 95% of users migrated, MRR grew 121%, and NPS rose from -25 to +50.

I built Goava’s design system and a Figma MCP to Claude Code pipeline to bring design and production-ready prototypes closer together. I’m currently building next-generation agentic sales intelligence and designing visualizations for MCP Apps.

At Upwork, I helped build Air 3.0, the design system powering its product ecosystem. At Creative Aliens, I audited and built design systems for Udacity and Siemens, and helped redesign Nestlé’s checkout, contributing to 1.31× subscription conversion growth.

At Dingi, I designed FollowR, a fleet-tracking SaaS adopted by 49 businesses and recognized with the BASIS National ICT Award 2020. I also give back as a speaker, mentor, and Awwwards Young Jury member, and I’m always happy to talk about design systems, AI agents, and B2B SaaS.

Experience

Work history, roles, and key accomplishments

Goava logoGO
Current

Senior Product Designer

Sep 2026 - Present (1 month)

Building next-generation agentic sales intelligence.
- Lead UX and design systems for Goava's AI-powered prospecting and discovery products.
- Design visualizations for MCP Apps.
- Building a Claude Code plugin that gives engineers Goava's Figma design system across the web app, the Goava Ping mobile app and email templates.

Lumentra Labs logoLL
Current

Co-Founder

Jan 2026 - Present (9 months)

Lumentra Labs is a creative studio built exclusively for the sports industry. We build the visual identity infrastructure behind clubs, athletes, and events: crests, kits, color systems, personal athlete brands, social systems, and sponsor-facing materials.

- Direct end-to-end brand strategy and creative direction across the studio's client roster, spanning club identity, athlete personal brandi

Goava logoGO

Senior Product Designer

Jan 2021 - Sep 2026 (5 years 8 months)

Goava is a B2B sales intelligence platform helping Nordic companies find and win the right customers with AI.
- Owned the end-to-end design function for Goava's award-winning platform, working closely with the CTO, engineering, commercial teams and clients.
- Designed the Prospecting Agent, an agentic AI prospecting tool: ~7× lift in CRM contact exports in its first week, 90% of exported contact

Creative Aliens logoCA

Senior UX Designer

Jun 2020 - Aug 2025 (5 years 2 months)

Design consultancy working with global brands and startups.
- Audited and built design systems for Udacity (Veritas) and Siemens, improving scalability and developer velocity.
- Helped Nestlé redesign checkout flows, achieving 1.31× growth in subscription conversion.
- Led stakeholder workshops and rapid prototyping to align user needs with business goals.

Upwork logoUP

Product Designer (Design Systems)

Nov 2023 - Oct 2024 (11 months)

Upwork is the world’s leading platform connecting millions of freelancers and clients.
- Helped build Air 3.0, the core design system powering Upwork’s global product ecosystem.
- Unified component libraries across squads, streamlining handoffs and reducing design consistency issues by ~20%.
- Designed design-token architecture and usage guidelines, improving consistency across web and native apps

Joldiapp logoJO

Co-Founder

Nov 2019 - Jan 2021 (1 year 2 months)

Joldiapp was an on-demand logistics and delivery startup serving Bashundhara R/A and surrounding areas.
- Co-founded and led product design for an on-demand delivery platform loved by thousands of users.
- Oversaw end-to-end UX and branding, helping the startup grow from concept to daily operations.
- Collaborated with a team of 4 co-founders to build a scalable MVP and optimize user workflows for

Dingi Technologies Limited logoDL

Experience Lead

Jan 2019 - Oct 2020 (1 year 9 months)

Dingi empowers businesses and startups with location intelligence, automation and IoT services.
- Led UX strategy and execution across Dingi's product line.
- Built Dingi's design system from scratch for the web and mobile teams.
- Led design for FollowR, a fleet-tracking SaaS across web, mobile and SMS, working with an embedded engineer, a frontend engineer and 3 full-stack engineers.
- FollowR w

Kotha Apps & Technologies Ltd. logoKL

User Experience Consultant

Aug 2018 - Aug 2020 (2 years)

Kotha is a leading local communication and social platform in Bangladesh.
- Created brand guidelines and a design system from scratch, ensuring consistency and scalability across the product.
- Designed user experiences focused on growth-driven UX and human-centered design.
- Helped the platform grow to 110k+ active users, strengthening Kotha’s position as Bangladesh’s top local communication suit

Dingi Technologies Limited logoDL

User Experience Designer

Jul 2017 - Jan 2019 (1 year 6 months)

Focused on user research, prototyping, and product design for location and IoT-based solutions.
- Designed Dingi Life, a Bangla-first map and lifestyle app serving 110k+ users.
- Ran research with everyday map users across Bangladesh to shape both consumer and enterprise products.

Cookups Technologies logoCT

Product Designer

Jul 2017 - May 2018 (10 months)

Cookups is Bangladesh’s largest platform for home-cooked food, connecting home chefs with thousands of hungry customers daily.
- Collaborated with the Product and Marketing teams to design and prototype new user experiences using the Design Thinking process (ideate, define, prototype, test, and iterate.)
- Redesigned the ordering flow, resulting in a 50% increase in food orders and a 1.5× boost in

Volumecoder, Inc logoVI

Senior UX Designer

Apr 2017 - Aug 2017 (4 months)

Volumecoder is a digital startup providing affordable web solutions and digital products for small businesses.
- Designed high and low-fidelity wireframes for the user dashboard and company website.
- Collaborated with other designers to create customizable templates that improved usability and brand consistency.
- Helped shape the early UX and visual direction of the product suite to better serve

Beatnik.Digital logoBE

User Interface Architect

Nov 2016 - Apr 2017 (5 months)

Beatnik is a digital agency providing end-to-end design and development solutions for leading brands.
- Collaborated closely with the UX team to translate user research and stakeholder requirements into product designs.
- Worked on Banglalink’s web platform, serving over 35M+ users nationwide.
- Helped ensure research-backed decisions were reflected in design deliverables for enterprise clients.

Lets Learn Coding logoLC

Co-Founder

Jan 2014 - Mar 2017 (3 years 2 months)

Let’s Learn Coding is a community initiative helping people — including dropouts and underprivileged learners — gain access to free coding education across Bangladesh.
- Co-founded and grew a nationwide tech education community connecting instructors and students.
- Organized workshops and events across the country to make coding accessible for everyone.
- Built the platform into a hub for collabo

VL

Product Designer

Vilinox LLC

Jan 2014 - Dec 2016 (2 years 11 months)

Vilinox is a digital marketing company offering traffic and online advertising solutions to global clients.
- Designed high-fidelity UIs, user flows, and landing pages for multiple marketing products.
- Collaborated directly with co-founders and developers to refine conversion-driven interfaces.
- Focused on usability and visual hierarchy to improve campaign performance and engagement.

Kodeeo logoKO

Visual Designer

Jan 2015 - Nov 2016 (1 year 10 months)

Kodeeo is a startup providing MVPs and digital solutions for startups and businesses.
- Designed web and mobile interfaces for client projects, focusing on usability and brand alignment.
- Created visual assets, layouts, and marketing materials supporting product launches.
- Collaborated with developers and founders to deliver fast, scalable MVP designs.

Education

Degrees, certifications, and relevant coursework

AD

adplist.org

1000 Mentorship Minutes

Jul 2023

AD

adplist.org

25 Mentorship Sessions

Jan 2023

TF

The Interaction Design Foundation

Design Thinking: The Beginner’s Guide

Mar 2021

SB

Southeast University (BD)

Bachelor of Science (B.Sc.), Computer Science

2013 - 2017

Team leader at varsity group "Inferno", Club lead at varsities Firefox Club. Participating in university activities like Firefox Club, volunteering at CSE Fest and winning in project showcase helped me develop self esteem and confidence. Also the core education of programming and how things work allowed me to empathize with developers and design feasible solutions.

NI

National Hotel & Tourism Training institute

Diploma, Hotel Management

2011 - 2013

Done diploma training for 2 years. Can manage hotel & restaurants

GC

Govt. Bangabandhu College

HSC | Higher Secondery Certificate, Science

2008 - 2010

BS

Bhedarganj Pilot High School

SSC | Secondary School Certificate, Science

2003 - 2008

Tech stack

Software and tools used professionally

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