Aditya Puntambekar

Delivered personalized live English-French voice and video lessons to students worldwide, providing on-the-fly bilingual interpretation and adapting methods to individual learning needs. Prepared learners for DELF exams (A1–B2) with structured practice and mock tests, helping 20+ students achieve exam success.

Provided English–French voice support and live interpretation for Hopper, handling inbound calls for international flight, hotel and itinerary reservations, cancellations, and changes. Resolved 50+ daily customer queries, achieving 90% First Call Resolution and a 95% CSAT score.

Oversaw retail sales operations by managing and guiding in-store promoters, ensuring visibility and merchandising of electronic products. Coordinated with retail partners to maintain planogram compliance and effective product placement.

Conducted spoken English classes for learners at beginner to advanced levels, focusing on pronunciation, grammar, and conversational fluency. Designed lesson plans and interactive sessions using role-plays and group discussions.

Assisted in retail marketing and promotional activities to strengthen brand visibility in local markets. Coordinated with distributors and retailers to ensure product placement and merchandising compliance.

Maintained accurate financial records by preparing and updating ledgers, journals, and account statements. Assisted in tax preparation and compliance by organizing client documents and supporting filings.

Assisted in day-to-day accounting operations, including ledger maintenance and journal entries. Supported bookkeeping tasks such as accounts payable/receivable, reconciliations, and expense tracking.

Pursued an MBA in Sales and Marketing, focusing on strategic business management and market analysis.

Completed a Bachelor of Commerce degree, gaining foundational knowledge in commerce and business principles.