Adi Mossenson Ilan
@adimossensonilan
Sales Operations Specialist at Keystone Dental Group supporting international distributors and improving order processes.
IsraelWhat I'm looking for
At Keystone Dental Group, I support international distributors and regional sales managers with orders, account information, and operational issues. I process orders and check commercial details in Microsoft Dynamics AX, then prepare reports to help managers make decisions.
I coordinate with sales, finance, production, warehouse, and logistics teams to resolve order discrepancies, delays, and back orders. I also identify process problems and suggest practical improvements to make information easier to track and daily work more efficient.
Experience
Work history, roles, and key accomplishments
Sales Operations Specialist
Keystone Dental Group
Jan 2022 - Present (4 years 10 months)
Support international distributors and regional sales managers with orders, account information, and operational issues. Process sales orders and check commercial details in Microsoft Dynamics AX, prepare reports, and coordinate with cross-functional teams to resolve discrepancies.
Academic Appointments Officer
Technion – Faculty of Medicine
Jan 2019 - Dec 2022 (3 years 11 months)
Coordinated faculty appointments and promotions, including documentation, committees, and communication with academic staff. Checked records for accuracy and prepared instructions for internal systems and procedures.
MA Programme Coordinator
University of Haifa
Jan 2018 - Dec 2019 (1 year 11 months)
Coordinated graduate programmes, student records, and administrative work across departments. Prepared reports, organised departmental data, and helped improve programme scheduling.
Visitor Centre Manager
Amphora Winery
Jan 2016 - Dec 2018 (2 years 11 months)
Managed day-to-day operations, customer service, and a team of around 10 employees.
Deputy Manager
SI Espresso
Jan 2010 - Dec 2012 (2 years 11 months)
Served as Deputy Manager at SI Espresso, Ben Gurion Airport, overseeing daily operations and supporting the management team.
Education
Degrees, certifications, and relevant coursework
University of Haifa
Master of Arts, Geography and Israel Studies
Completed a Master of Arts in Geography and Israel Studies at the University of Haifa in 2022.
University of Haifa
Bachelor of Arts, Geography and Israel Studies
Completed a Bachelor of Arts in Geography and Israel Studies at the University of Haifa in 2018.
Tech stack
Software and tools used professionally
Availability
Location
Israel
GermanySalary expectations
Social media
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