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אייל צרבקוף

@0007832

Sales Operations Specialist at Ship4wd (ZIM), automating KPI reporting and validation checks for digital freight operations.

Israel

Message

At Ship4wd (ZIM), I own end-to-end sales operations workflows in a digital freight and logistics environment. I validate pricing, surcharges, and shipment data so quotes are ready for a clean handoff to Operations.

I support a portfolio of 30 sales agents in Salesforce, Excel, and SQL, and built automated reporting and validation checks to monitor operational KPIs, including SLA and turnaround time. I also coordinate with carriers and agents, maintain rate cards, and handle lane analysis and exceptions.

At Analytical Factor Ltd., I delivered analytics projects focused on data quality, trend analysis, and performance monitoring. I built forecasting models and dashboards that improved forecast accuracy by 35%.

Experience

Work history, roles, and key accomplishments

Current

Sales Operations Specialist

Current

Ship4wd (ZIM)

Apr 2023 - Present (3 years 6 months)

Owned end-to-end sales operations workflows in a high-volume digital freight/logistics environment, ensuring accurate pricing, quantities, and operational readiness for shipment execution. Managed a portfolio of 30 sales agents, providing day-to-day SalesOps coverage in Salesforce, Excel, and SQL.

Salesforce Excel SQL KPI Monitoring SLA Tracking Rate Management Carrier Coordination Lane Analysis Exception Handling Process Ownership And Execution

Data Analyst

Analytical Factor Ltd.

Jul 2021 - Jan 2023 (1 year 6 months)

Delivered analytics projects that improved operational visibility through data quality checks, trend analysis, and performance monitoring. Built forecasting models and performance dashboards, improving forecast accuracy by 35%.

Data Analysis Forecasting Data Quality Trend Analysis Performance Monitoring Dashboarding