Adem Dridi

I've built Power BI dashboards that turn customer, sales, and risk data into decisions. At Concentrix, my analysis of Salesforce support tickets identified issue patterns that helped reduce average resolution time by 30%.

At Prestine Glass Solutions, I cleaned and standardized approximately 2,000 customer and export records with Python and pandas, saving around two hours each week on reporting. I also supported digital performance through Meta Ads, SEO, Google Analytics, and social media content planning.

My e-commerce analytics project used a star-schema model, DAX, RFM segmentation, and a BCG matrix to identify a Champion segment responsible for 60% of revenue and flag 23 products for restocking. I translated these findings into mobile-friendly executive reports and practical marketing and sales recommendations.

I'm a Business Intelligence graduate who works across SQL, Python, Power BI, data modeling, and dashboard design. I'm fluent in French, English, and Arabic, and available for full-time remote work across European and US East Coast hours.