Open to opportunities

Adarsh Sharma

@adarshsharma1

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Graduate software engineer with database and Python experience seeking growth-focused roles.

India

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What I'm looking for

I seek a software engineering role where I can apply Python and database skills, contribute to product-focused teams, and grow technically in backend or full-stack development within a collaborative culture.

I am a graduate software engineer with hands-on experience in Python development, database design, and customer-facing technical support. I have built projects such as a speech-recognition smart notepad and a file-arranging tool, and contributed as a Database Developer and Assistant Software Engineer implementing schemas, optimizing SQL/PL-SQL queries, and delivering data-driven solutions.

In a support role at Amazon, I maintained CRM accuracy, collaborated with sales and product teams, and met KPIs including response time and first-contact resolution. I complement practical experience with coursework in Python fundamentals, data structures, and full-stack web development (NodeJS, HTML, CSS, JavaScript).

Experience

Work history, roles, and key accomplishments

Support Specialist

Amazon

Aug 2023 - Feb 2024 (6 months)

Updated customer information and interactions in the CRM, collaborated with sales, marketing, and product teams to ensure accurate support, and met KPIs including response time and first-contact resolution.

Customer Support CRM & Customer Success KPIs Cross Functional Communication Troubleshooting Ticketing Systems

Assistant Software Engineer

Integration IT Services Pvt. Ltd

Sep 2021 - Aug 2023 (1 year 11 months)

Worked as a Database Developer designing and implementing database schemas and relationships, and developed and optimized complex SQL queries to support cross-functional data requirements.

SQL Pl SQL Database Design Data Modeling Query Optimization Cross Functional Collaboration

Education

Degrees, certifications, and relevant coursework

Rajiv Gandhi Proudyogiki Vishwavidyalaya

Bachelor of Engineering, Information Technology

2016 - 2020

Grade: 6.75 CGPA

Bachelor of Engineering in Information Technology completed with a CGPA of 6.75; studied core software engineering topics and completed academic projects.