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Adam Cutler

@adamcutler

Chief Product Officer at Bast.ai who shifted an AI startup toward a customer-operated product with human control.

United States
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At Bast.ai, I led product strategy, positioning, experience design, the design system, and front-end delivery. I shifted the company from services-led work toward a customer-operated product built around provenance, policy, testing, approval, version history, and human control.

At IBM, I created the Design for AI discipline and led the development of Carbon for AI, a shared foundation for AI transparency and control across roughly 200 software products. I also co-created the IBM Design Thinking Loop and helped bring human-centered AI principles into product methods, patterns, and working software.

Experience

Work history, roles, and key accomplishments

BA

Chief Product Officer

Bast.ai

Jan 2025 - Dec 2026 (1 year 11 months)

Led product strategy, positioning, experience design, design system, front-end delivery, and product operating model for a seven-person AI startup serving healthcare and education. Shifted the company from services-led delivery toward a customer-operated product built around provenance, policy, testing, approval, version history, and human control.

IA

Originator & Director

IBM Carbon for AI

Jan 2023 - Dec 2025 (2 years 11 months)

Built a shared visual and behavioral language for identifying AI, explaining its behavior, and preserving human control directly in IBM's open-source Carbon design system. Turned portfolio-wide AI guidance into reusable production components.

IA

Discipline Originator

IBM Design for AI

Jan 2016 - Dec 2025 (9 years 11 months)

Established principles, ethics, methods, skills, and community for AI design before the LLM wave. Grew an internal guild from roughly two dozen volunteers to more than 250 and created a skills ladder to formalize the AI designer role.

IBM logoIB

Distinguished Designer, Design Principal & Design Leader

Jan 2001 - Dec 2025 (24 years 11 months)

Founding member of IBM Design and one of the first three IBM Distinguished Designers. Created IBM's Design for AI discipline, originated and directed Carbon for AI, co-created the IBM Design Thinking Loop, and led design and build-out of IBM Studios Austin.

IL

Design Principal & Project Director

IBM Design Language

Jan 2014 - Dec 2016 (2 years 11 months)

Shifted IBM software design from code-first consistency toward a flexible language based on shared principles, typography, iconography, color, and expression. Helped establish the conceptual foundation that later evolved through IBM Plex and Carbon.

IA

Design Studio Program Director

IBM Studios Austin

Jan 2013 - Dec 2016 (3 years 11 months)

Designed the flagship studio around movement and reconfiguration rather than fixed seating, turning the physical environment into part of IBM's design practice. Created a workplace studied by teams from companies including Google and Apple.

DI

Creative Director

Dialogos

Jan 1999 - Dec 2000 (1 year 11 months)

Served as Creative Director at Dialogos.

EA

Creative Director

Eisaman Johns & Laws Advertising

Jan 1993 - Dec 1998 (5 years 11 months)

Worked as Creative Director at Eisaman Johns & Laws Advertising.

Education

Degrees, certifications, and relevant coursework

Syracuse University logoSU

Syracuse University

Bachelor of Science, Advertising and Psychology

1988 - 1992

Bachelor of Science in Advertising and Psychology from Syracuse University, completed in 1992.

Tech stack

Software and tools used professionally

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