At AUlyn Consulting, I lead discovery and requirements analysis, translating operational challenges into current-state findings, future-state workflows and prioritised transformation roadmaps. I also develop business cases and adoption plans that connect process changes with responsibilities and technology requirements.
At First City Monument Bank (FCMB), I worked with IT, Operations and Compliance to digitise trade workflows, improving transaction turnaround time by 30%. I gathered business requirements and led UAT for upgraded banking platforms, documenting defects, test evidence and sign-off actions.
At Trace Trak, I advised on IT operations, workflow documentation and reporting controls. Dashboard and workflow redesign improved management reporting cycles by 25% and supported changes associated with approximately EUR 120,000 in annual savings.
My background also includes developing KPI dashboards and auditing customer-facing processes at FCMB, as well as restructuring content schedules and task assignments at SOWIM. I bring practical experience in process documentation, operational controls, quality assurance and digital transformation.
