Open to opportunities

Abiola Ayeni

@abiolaayeni

Message

Human Resources Assistant blending HR expertise with UI/UX and digital product experience.

Nigeria

Message

What I'm looking for

I seek a fast-paced role where I can apply data-driven HR practices, improve recruitment/onboarding, and integrate UI/UX and digital skills to drive organizational impact.

I am a dynamic Human Resources Assistant with over 8 years of experience, combining traditional HR functions with a technological background in UI/UX, mobile apps, and websites.

At Innovations for Poverty Action I supported recruitment and onboarding efforts that improved candidate diversity by 30% and retention by 15%, and used HR metrics to reduce turnover in critical departments by 20%.

Previously, I maintained flawless employee records, improved leave policy adherence by 20%, and supported hiring of 30 employees within six months, alongside roles in customer service and administration.

I hold a BSc in Industrial Relations and Personnel Management and multiple professional trainings in HR, UI/UX, and digital marketing; I seek to bring data-driven HR practices and user-centered digital skills to a fast-paced organization.

Experience

Work history, roles, and key accomplishments

Current

Human Resources Assistant

Current

Innovations for Poverty Action

Jun 2023 - Present (2 years 6 months)

Supported recruitment and hiring, increasing diverse qualified candidates by 30% and implemented an onboarding program that improved retention by 15%; analyzed HR metrics to drive initiatives that reduced turnover by 20% in critical departments.

Recruitment Onboarding Employee Relations Compliance HRIS Data Analysis Interviewing Training

HR Officer

Equal Logistics Services

Feb 2022 - May 2023 (1 year 3 months)

Maintained 100% accurate employee records and improved attendance adherence by 20% through a leave tracking system; supported recruitment and onboarding that hired 30 employees in six months and delivered training with 95% satisfaction.

Records Management Recruitment Onboarding HR Software Compliance Documentation

Customer Service Executive

Eazypapers Technology Limited

Nov 2019 - Jan 2022 (2 years 2 months)

Delivered customer and client support services to improve client satisfaction and operational responsiveness during tenure in a technology services environment.

Customer Service Client Relations Communication Problem Solving CRM Ticketing Stakeholder Management

Reservation and Ticketing Officer

Kwicksafe Travel Agency

Jan 2019 - Nov 2019 (10 months)

Managed reservations and ticketing operations, ensuring accurate bookings and timely customer support across travel services.

Ticketing Reserving Customer Service Attention To Detail Communication

Admin and HR Officer

House Of Praise Ministry

Jul 2017 - Nov 2018 (1 year 4 months)

Performed administrative and HR duties including records management, basic recruitment and staff coordination to support ministry operations.

Administration HR Support Records Management Onboarding Scheduling Communication

Admin Assistant / Secretary

Wellspring University

Jul 2016 - May 2017 (10 months)

Provided administrative and secretarial support to university departments, managing correspondence, scheduling, and office recordkeeping.

Administration Administrative Support Scheduling Record keeping Communication Office Management

Education

Degrees, certifications, and relevant coursework

Chartered Institute of Personnel Management (CIPM)

Professional Certification (CIPM), Human Resource Management

CIPM professional certification currently in view to validate expertise in human resource management and professional standards.

Professional in Human Resources International (PHRi)

Professional Certification (PHRi), Human Resource Management

PHRi professional certification currently in view to demonstrate international HR knowledge and competencies.

Jobberman Nigeria

Certificate, Professional Development

2021 - 2021

Completed Jobberman soft-skills training to enhance professional communication and workplace competencies.

Sidehustle (in conjunction with Jobberman Nigeria)

Certificate, Product Design (UI/UX)

2021 - 2021

Completed a Product Design (UI/UX) program focusing on wireframing, prototyping, and user-centered design principles.

Lagos State Employment Trust Fund (in conjunction with UNDP and Arcskills)

Certificate, UI/UX Design and Digital Marketing

2019 - 2019

Completed UI/UX Design Associate and Digital Marketing training to develop design and digital marketing competencies.

Lagos State University

Bachelor of Science, Industrial Relations and Personnel Management

Completed a Bachelor of Science in Industrial Relations and Personnel Management from Lagos State University, focusing on HR principles and personnel management practices.

Institute of Business Strategy

Certificate, Business Strategy

2015 - 2015

Undertook training at the Institute of Business Strategy to develop business and strategic skills relevant to HR and organizational roles.

Lagos State University Foundation

Diploma, Human Resource Management

Completed a Diploma in Human Resource Management at Lagos State University Foundation with foundational coursework in HR practices and administration.