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Abiola Abel

@abiolaabel

Network Support Engineer at Focus Group monitoring enterprise networks with PRTG and resolving connectivity issues across remote sites.

Nigeria

Message

What I'm looking for

I'm expanding my remote access capabilities and pursuing CCNA certification as I work toward core network engineering and complex infrastructure design.

At Focus Group, I monitor core and edge network infrastructure across remote nodes using PRTG Network Monitor. I troubleshoot first-level routing, switching, and IP connectivity faults, and escalate complex disruptions to senior infrastructure teams.

At Duntro High School CBT Centre, I configured static IP addressing and supported the LAN distributing examination traffic. I also tested and traced Ethernet cables to address physical link failures.

For my final-year VoIP / SIP Communication System project, I deployed a VoIP network, configured SIP endpoints and dial plans, and tested call control and voice transmission. I used Ubuntu and Vagrant to simulate network connectivity and test routing and host configurations.

Experience

Work history, roles, and key accomplishments

Current

System Support Engineer

Current

Focus Group

Jun 2026 - Present (4 months)

Serve as first point of contact for network and infrastructure incidents, monitoring core and edge network infrastructure using PRTG Network Monitor. Troubleshoot first-level routing, switching, and IP connectivity faults, and triage complex network disruptions to senior teams.

PRTG Network Monitor Routing Switching IP connectivity Incident Triage Network Monitoring Bandwidth Analysis Syslog

Network Operations Assistant

Duntro High School CBT Centre

Apr 2026 - May 2026 (1 month)

Configured static IP addressing schemes on client workstations and switches for reliable communication with the central examination server. Managed LAN infrastructure for high-stakes exams and performed physical-layer maintenance including cabling and troubleshooting.

Static IP LAN Management CAT5E Cabling Network Troubleshooting Technical Support

Network / IT Support

IQI Engineering Limited

Apr 2025 - Mar 2026 (11 months)

Assisted senior engineers with provisioning and configuration of routers, switches, and edge devices. Diagnosed corporate network issues including VLAN access errors and DHCP scope exhaustion, and provided Tier-1/Tier-2 support.

Router Configuration Switch Configuration VLAN DHCP Troubleshooting User Administration Desktop Support

SIWES Intern

Alausa Secretariat, Lagos State

Jun 2023 - Dec 2023 (6 months)

Supported the network engineering team with LAN infrastructure setup and structured cabling maintenance. Assisted in diagnosing connectivity drops, DHCP lease failures, and basic hardware issues.

Local Network Setup Structured Cabling DHCP Troubleshooting Hardware Support