Abigail Vongai Dzimunwe

I am a telecommunication technician with over two years of hands-on experience in network installation, maintenance, and troubleshooting. I focus on both fiber and copper cabling and bring practical skills in ensuring reliable communication services.

My work includes optic fibre splicing and testing using OTDR and fusion splicers, structured LAN/WAN cabling, and configuration of networking equipment such as routers, switches, and modems. I have delivered first-line support for ADSL and GPON and carried out VOIP and video conferencing installations.

I consistently perform routine maintenance and upgrades to prevent outages, quickly diagnose faults, and implement effective solutions to maintain high-quality service. I am comfortable working at heights and installing point-to-point and point-to-multipoint data links.

I seek opportunities to apply my technical knowledge in optic fibre technology, VSAT, VPNs, and network management while contributing to team goals and improving customer experience through strong communication and problem-solving.