Abigail Kabete
@abigailkabete
Interpreter and administrative professional delivering efficient office support and customer service.
What I'm looking for
I am a dedicated interpreter and administrative professional with over six years' experience supporting front-desk operations, client engagement, and office administration. I combine strong communication skills in English and Kiswahili with proven ability to manage schedules, records, and enquiries efficiently.
As a remote English/Swahili interpreter I facilitated clear communication between callers and professionals, ensuring accurate translations and proper understanding. In office roles I coordinated appointments, maintained filing systems, managed petty cash, and supported operational logistics to keep workplaces professional and client-ready.
My background in reception and hospital front-desk work sharpened my customer-service and complaint-resolution abilities, including billing support and transaction documentation. I am proficient with Microsoft Word, Excel and Outlook, and experienced in telephone, email and in-person communication.
I am currently pursuing a Diploma in Counselling Psychology to deepen my client-facing skills and better support people in need. I seek roles where I can apply my administrative strengths, language skills, and service-oriented mindset to create positive client experiences.
Experience
Work history, roles, and key accomplishments
Interpreter
Language Line / Teleperformance
May 2023 - Aug 2025 (2 years 3 months)
Provided remote English–Swahili interpretation for calls between doctors and patients, ensuring accurate translation, message relay, and mutual understanding across healthcare interactions.
Administrative Assistant
Pacific Marine Kenya Limited
May 2022 - Mar 2023 (10 months)
Managed client inquiries, appointment scheduling, document preparation, petty cash and procurement, and coordinated staff and external parties to maintain efficient office operations.
Receptionist
Word of Faith Hospital
Apr 2019 - Dec 2021 (2 years 8 months)
Welcomed patients, handled inquiries and appointment scheduling, assisted with billing and filing, and maintained accurate transaction and patient records to support front-desk operations.
Education
Degrees, certifications, and relevant coursework
Amani Counselling Centre
Diploma in Counselling Psychology, Counselling Psychology
2023 -
Pursuing a Diploma in Counselling Psychology with coursework focused on foundational counselling theories and client support techniques.
Butere Girls High School
KCSE (Kenya Certificate of Secondary Education), Secondary Education
2011 - 2014
Grade: B Plain
Completed Kenya Certificate of Secondary Education (KCSE) with a B Plain, covering a broad high-school curriculum.
Amani Primary School
KCPE (Kenya Certificate of Primary Education), Primary Education
2003 - 2010
Grade: 354 (B+)
Completed Kenya Certificate of Primary Education (KCPE) with a score of 354 (B+).
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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