AE
Open to opportunities

Abigail Elman

@abigailelman

Finance professional with strong technical skills and problem-solving abilities.

United States
Message

What I'm looking for

I am looking for a role that offers growth opportunities and challenges in finance or technical support.

I am a dedicated finance professional with a strong background in technical services and customer support, currently working at Epic Systems Corporation. My role involves supporting primary customers with Hospital Billing Software, where I utilize my troubleshooting and problem-solving skills to enhance workflows and resolve software-related issues. I have successfully completed development projects that introduced new functionalities, demonstrating my ability to collaborate effectively with cross-functional teams.

Prior to my current position, I gained valuable experience as a Finance Intern at CooperVision, where I presented my work to the CEO and CFO and analyzed expenses related to trade shows and travel. My educational background includes a Bachelor of Science in Finance and a Bachelor of Arts in Mathematics from Nazareth University, where I maintained a GPA of 3.9 and was recognized on the Dean’s List. My leadership experience includes serving as the Student Vice President of the Phi Kappa Phi Honor Society and competing as a member of the Women’s Swim and Dive Team, where I achieved notable placements in championship events.

Experience

Work history, roles, and key accomplishments

EC
Current

Technical Services, Hospital Billing

Epic Systems Corporation

Jun 2021 - Present (4 years)

Supported four primary customers in the use of Hospital Billing Software, troubleshooting and problem-solving to improve workflows and resolve software-related issues. Completed development projects to provide customers with new functionality and co-led the Self-Pay workgroup, organizing projects and collaborating with R&D.

ML

Teller

Massena Savings & Loan

Jun 2017 - Present (8 years)

Completed various customer transactions including bill payments, deposits, and withdrawals, ensuring accuracy and efficiency. Responsible for handling a cash drawer of up to $25,000 and built strong customer relationships through excellent service.

Education

Degrees, certifications, and relevant coursework

Nazareth University logoNU

Nazareth University

Bachelor of Science in Finance, Bachelor of Arts in Mathematics, Finance, Mathematics

Grade: 3.9

Activities and societies: Forté Fast Track to Finance Conference, Federal Reserve Bank of New York (March 2019); Women’s Swim and Dive Team, Nazareth College (September 2017- April 2021); Germany Short Term Study Abroad, Nazareth College (May 2019)

Achieved a GPA of 3.9 and consistently made the Dean's List every semester. Engaged in leadership roles as Student Vice President of the Phi Kappa Phi Honor Society and a member of Sigma Beta Delta.

Tech stack

Software and tools used professionally

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Abigail Elman - Technical Services, Hospital Billing - Epic Systems Corporation | Himalayas