AAAbigail Asemota
@abigailasemota
Detail-oriented Administrative Virtual Assistant with exceptional customer service skills.
NigeriaWhat I'm looking for
As a dedicated Administrative Virtual Assistant with over two years of experience, I specialize in providing high-level support in remote environments. My expertise lies in effective inbox and calendar management, where I have successfully improved email processes to reduce clutter by 30%. I pride myself on my meticulous attention to detail, achieving a 98% success rate in data entry tasks, which ensures data accuracy and accessibility for team members.
In my current role at 08vic Enterprise, I have enhanced productivity through comprehensive web research and streamlined email management processes, significantly reducing response times and improving communication efficiency. My commitment to exceptional customer service is reflected in my 95% customer satisfaction rating, demonstrating my ability to resolve inquiries effectively and improve service quality. I am passionate about leveraging my skills to contribute positively to team dynamics and organizational goals.
Experience
Work history, roles, and key accomplishments
Social Media Manager
08vic Enterprise
Jun 2024 - Present (1 year)
In my role as Social Media Manager, I develop content strategies that align with brand goals and oversee multiple social media profiles. I engage with online communities to increase brand visibility and plan promotional campaigns to drive engagement.
Virtual Assistant
08vic Enterprise
Jun 2024 - Present (1 year)
As a Virtual Assistant, I provide high-level support including inbox and calendar management, and preparing presentations. I improved inbox management processes, reducing clutter by 30%, and ensured data accuracy with a 98% success rate in data entry tasks. My role also involves conducting web research to enhance team productivity.
Customer Support Representative
seqwhty
Feb 2022 - Jun 2024 (2 years 4 months)
As a Customer Support Representative, I provided exceptional support via email and chat, achieving a 95% customer satisfaction rating. I managed high-volume inquiries, contributing to a 90% first-contact resolution rate and collaborated with teams to resolve complex issues.
Education
Degrees, certifications, and relevant coursework
UBUniversity of Benin
Bachelor of Science in Education, Business Education
AAAlx Africa
Virtual Assistant Training
Completed training focused on virtual assistant skills, enhancing capabilities in administrative support and remote work efficiency.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Social media
Job categories
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