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abhishek garg

@abhishekgarg4

Banking operations professional with 11+ years, managing cash, compliance, and customer service in retail branches.

India
Message

What I'm looking for

I’m looking to grow in branch banking with a focus on loans, credit, and investment product support—using my banking operations, compliance, and customer service experience to deliver accurate, customer-first outcomes.

I’m a banking operations professional with 11+ years of experience at The Federal Bank, where I managed cash handling, customer service, branch operations, and compliance. In my assistant manager role, I supported branch operations by assisting customers, resolving queries, and maintaining service standards, while monitoring cash intake and deposit records to improve accuracy and reduce discrepancies.

I bring a strong interest in loans, credit, and investment products, backed by hands-on experience with documentation and regulatory compliance. Across my previous work as a Clerk cum Cashier, I handled data entry, document management, email correspondence, filing systems, and customer record organization—building dependable customer relationships and supporting efficient, policy-compliant branch operations.

Experience

Work history, roles, and key accomplishments

The Federal Bank logoTB

Assistant Manager

The Federal Bank

Apr 2025 - Sep 2025 (5 months)

Supported branch operations by assisting customers, resolving queries, and maintaining service standards. Monitored cash intake and deposit records to improve accuracy and reduce discrepancies, while supervising daily operational activities and supporting repeat business through professional customer service.

The Federal Bank logoTB

Clerk cum Cashier

The Federal Bank

Feb 2014 - Mar 2025 (11 years 1 month)

Provided clerical and administrative support, including data entry, document management, email correspondence, and office equipment handling. Maintained filing systems for fast retrieval and compliance, coordinated office activities to ensure policy adherence, and built customer relationships to support retention and repeat business.

Education

Degrees, certifications, and relevant coursework

Maharishi Dayanand University logoMU

Maharishi Dayanand University

Bachelor of Technology in Information Technology, Information Technology

2012 -

Earned a Bachelor of Technology in Information Technology from Maharishi Dayanand University. Completed the program starting in September 2012.

YS

Yuvashakti Model School

Non-Medical Stream, Non-Medical

2008 -

Completed education at Yuvashakti Model School in the Non-Medical stream starting May 2008.

Tech stack

Software and tools used professionally

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