At Botpress, I own 19 enterprise AI deployments across North America and Europe, from architecture through launch. I built Agentic Reporter, which grades chats for CSAT, outcomes, and topics, and an engineering harness the delivery team uses to ship deployments.
I also own a Shopify agent kit for search, orders, returns, human handoff, and guarded refunds. At Deloitte USI Consulting, I built insurance-claims routing automation for Aflac, along with internal dashboards, backend services, and regression automation.
