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Abhijit Ghosh

@abhijitghosh

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Agile Delivery Manager with over 10 years of experience.

India

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What I'm looking for

I am looking for a role that fosters collaboration, encourages innovation, and offers opportunities for professional growth.

I am an Agile Delivery Manager and Scrum Master Specialist with more than 10 years of experience managing large-scale Scrum projects. I excel in leveraging cross-functional teams to complete project deliverables within timelines, consistently achieving targeted results through the application of Agile practices and strong business acumen.

In my current role at British Telecom, I lead the System Separation Governance Board, enhancing clarity between BT and Openreach while maintaining a 100% compliance score. My experience includes automating processes, improving backlog visibility, and coaching teams in Agile adoption, which has significantly improved employee engagement and retention.

Throughout my career, I have successfully delivered numerous sprints and helped engineering teams prioritize features for both App-based and SaaS platforms. I am passionate about fostering a productive environment where team members take ownership of their work and thrive in their roles.

Experience

Work history, roles, and key accomplishments

Current

Scrum Master Specialist

Current

British Telecom

Apr 2024 - Present (1 year 2 months)

Currently serving as a Scrum Master Specialist, leading system separation governance and enhancing clarity between teams. Responsible for backlog refinement, task tracking, and stakeholder management, while maintaining a 100% compliance score.

Agile Framework Confluence Scrum Stakeholder Management Process Improvement Burnup Burndown Monitoring Impediments Removal

Senior Scrum Master

Pharmeasy

Feb 2021 - Mar 2024 (3 years 1 month)

Implemented agile methodologies using Scrum to deliver quality outcomes. Led all sprint planning and reviews, facilitating daily stand-ups and retrospectives to ensure team development and project success.

Scrum Sprint Planning Kanban Agile Methodologies Stakeholder Management Mural DevOps

Scrum Master

Hewlett Packard Enterprise

Mar 2019 - Jan 2021 (1 year 10 months)

Led and coached scrum teams on service monitoring tool development, ensuring effective collaboration between stakeholders and maintaining a well-organized product backlog.

Scrum Stakeholder Management Backlog Management Agile Practices Team Collaboration Conflict Resolution Project Tracking Risk Management Communication Coaching

Scrum Master

Convergys

Jul 2017 - Mar 2019 (1 year 8 months)

Fostered a productive environment for team ownership and collaboration on the QuickBook Online Service project, ensuring effective communication with stakeholders and tracking project progress.

Scrum Project Tracking Team Ownership Agile Methodologies Communication Requirements Gathering Conflict Resolution

Technical Consultant

Dell International Services

May 2015 - Mar 2017 (1 year 10 months)

Communicated with stakeholders to gather requirements and improve IT solutions for business processes. Facilitated meetings to enhance accuracy and efficiency in client interactions.

Requirements Gathering Business Process Facilitation Process Mapping Problem Solving Documentation

Technical Support Executive

Limtex Infotech

Jan 2014 - Apr 2015 (1 year 3 months)

Handled customer issues and provided resolutions by troubleshooting system problems. Followed procedures for escalation and analyzed business processes to translate into IT solutions.

Customer Support Troubleshooting Business Process Analysis Communication Technical Support Documentation

Education

Degrees, certifications, and relevant coursework

Vinaya Mission University

Bachelor of Engineering, Engineering

2012 - 2016

Completed a Bachelor of Engineering degree, focusing on the principles of engineering and technology. Developed skills in problem-solving, project management, and teamwork through various academic projects and collaborations.