At Wells Fargo, I own the end-to-end product lifecycle for ATM banking applications serving 60M+ customers. I led the migration of 11,500+ ATMs from legacy virtual machine infrastructure to a cloud environment.
I unbundled the ATM platform and UI codebases to remove a long-standing dependency, reducing UI release turnaround time and enabling timely resolution of compliance and audit findings, including ADA accessibility requirements. I also improved deployment and software release efficiency by 20% through backlog prioritization and Release-on-Demand.
At Optum Global Solutions, I directed backlog prioritization and delivery for a global financial tagging system. I improved release predictability by 25% and partnered with business units to migrate 100% of critical datasets to new systems.
Earlier, at Deloitte, I managed reconciliation across multiple countries and reduced the open item backlog by 35%. At Bank of America, I oversaw balance sheet reconciliation compliance and automated processes for compatible accounts, reducing manual workload by 20%.
