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Abdullah Alshaikh

@abdullahalshaikh1

Customer Service Officer at Tabby who handled customer inquiries across phone, email, and live chat.

Saudi Arabia
Message

At Tabby, I handled customer inquiries, complaints, and requests through phone, email, and live chat. I used CRM systems to manage customer information and document cases, and coordinated with internal teams to follow up on customer needs.

At Jeddah Municipality, I monitored field activities across multiple locations, documented violations and observations, and followed up on public complaints. I also prepared operational reports and coordinated with relevant teams.

At the Clinical Simulation Center, College of Medicine, I coordinated practical sessions and educational activities according to scheduled times and locations. I supported students, staff, facilities, and equipment to help activities run smoothly.

Experience

Work history, roles, and key accomplishments

CM

Laboratory Technician

Clinical Simulation Center, College of Medicine

Jan 2015 - Jul 2021 (6 years 6 months)

Developed experience in organizing educational activities and managing large groups of students within specific timeframes. Coordinated practical sessions and on-site activities, supporting students, staff, facilities, and equipment to ensure smooth operations.

Education

Degrees, certifications, and relevant coursework

University of Technology Sydney logoUS

University of Technology Sydney

Master of Science, Medical Biotechnology

2012 - 2014

Master of Science in Medical Biotechnology from the University of Technology Sydney, completed in 2014.

King Abdulaziz University logoKU

King Abdulaziz University

Bachelor of Science, Biology (Microbiology)

2004 - 2008

Bachelor of Science in Biology with a focus on Microbiology from King Abdulaziz University, completed in 2008.

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