Open to opportunities

Abdul Khahaar Muhaiming

@abdulkhahaarmuhaimin

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Detail-oriented engineering professional skilled in client service, operations, and electrical systems.

Ghana

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What I'm looking for

I seek a collaborative, fast-paced role that leverages my electrical engineering skills and client-service experience to improve operations, reduce downtime, and grow technically.

I am a detail-oriented and adaptable engineering professional with hands-on experience in client service, operations, and technical support within utility environments. I have contributed to reduced equipment downtime and improved customer satisfaction through data-driven maintenance scheduling and proactive front-desk issue resolution.

With HND and BTech-level education focused on power systems and renewable energy, I bring practical experience in circuit design, electrical installation, and troubleshooting, plus proficiency in AutoCAD Electrical, MS Excel, SQL, and Salesforce. I thrive in collaborative, fast-paced teams and am eager to support wealth-management or engineering operations that value process improvement and excellent client experiences.

Experience

Work history, roles, and key accomplishments

Engineer

Electricity Company of Ghana

Mar 2021 - Oct 2024 (3 years 7 months)

Resolved 100+ customer inquiries weekly, improving satisfaction by 20%, and analyzed maintenance schedules to help reduce equipment downtime by 15% while coordinating service requests to increase workflow efficiency by 10%.

Customer Service Maintenance Scheduling Data Analysis Excel Troubleshooting SQL Salesforce

Education

Degrees, certifications, and relevant coursework

Accra Technical University

Higher National Diploma; Bachelor of Technology, Electrical Engineering

2021 - 2025

Grade: Second class

Activities and societies: Relevant coursework: Electrical Circuit Theory, Analog-Digital Electronics, Electrical Machines, Power Generation, Power Systems, Renewable Energy Systems; Software: AutoCAD Electrical, MS Excel; Technical skills: circuit design, electrical installation, motor control, troubleshooting, soldering.

Completed HND and BTech studies focused on electrical engineering topics including circuit theory, power systems, and renewable energy with theses on time-controlled socket outlet and load shedding management.