Open to opportunities

A B

@ab03

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Energetic economics engineer with a passion for client relationships.

Zimbabwe

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What I'm looking for

I seek a role in a dynamic environment that values collaboration and innovation, offering opportunities for growth and development.

I am a dedicated economics engineer with a Bachelor’s degree from the Polytechnic University of Tirana. My education has equipped me with a strong foundation in mathematical modeling, data analysis, and decision-making tools, which I leverage to enhance efficiency and productivity in various sectors. I am particularly skilled in AutoCAD and the Office package, allowing me to contribute effectively to technical projects and documentation.

Throughout my professional journey, I have gained valuable experience in customer support and sales, where I excelled in building and maintaining client relationships. My role as a Sales Representative at B2B Worldwide allowed me to exceed sales targets through strategic planning and effective negotiation. I am passionate about delivering exceptional service and driving business growth, always striving to exceed expectations and foster positive interactions.

Currently, I am interning at the Drejtoria e Përgjithshme e Standartizimit, where I am deepening my understanding of standardization's role in economic development. This experience has honed my analytical skills and enhanced my ability to collaborate with diverse teams. I am eager to bring my energetic and results-driven approach to a dynamic team that values innovation and excellence.

Experience

Work history, roles, and key accomplishments

Current

Internship

Current

Drejtoria e Përgjithshme e Standartizimit

May 2025 - Present (2 months)

Gained a clear understanding of the role of standardisation in industrial and economic development. Aided in reviewing and updating national and international technical standards. Participated in the preparation and formatting of official documentation related to quality and conformity.

Standardization Documentation Analytical Skills Communication Collaboration

Customer Support Advisor

Teleperformance

Aug 2023 - Jul 2024 (11 months)

Provided top-notch customer service, resolving issues and answering inquiries with efficiency and professionalism. Displayed strong problem-solving skills, finding innovative solutions to meet customer needs and exceed expectations.

Customer Service Problem Solving Communication Teamwork Conflict Resolution

Sales Representative

B2B Worldwide

Oct 2022 - Jul 2023 (9 months)

Successfully managed a diverse portfolio of clients, exceeding sales targets through strategic planning and effective negotiation. Demonstrated exceptional communication skills, building strong relationships with clients and understanding their unique needs.

Sales Client Management Negotiation Communication Business Development Customer Satisfaction

Call Center Representative

Call Center

Jul 2022 - Sep 2022 (2 months)

Interacted with clients to provide insights on market strategies. Communicated effectively with individuals to address their needs and provide information.

Marketing Strategies Communication Client Communication Data Collection

Education

Degrees, certifications, and relevant coursework

Polytechnic University of Tirana

Bachelor of Economics Engineering, Economics Engineering

Activities and societies: Specialized in auto-CAD and the office package.

Studied the application of mathematical modeling, data analysis, and decision-making tools to enhance efficiency, productivity, and sustainability across various industries. Specialized in auto-CAD and the office package, gaining skills in a fascinating and interdisciplinary field with diverse career opportunities.