Aazaia Lane
@aazaialane
Dedicated customer service professional with strong multitasking abilities.
What I'm looking for
I'm a dedicated customer service professional with extensive experience in fast-paced environments. My journey began at Giant Direct, where I honed my skills in fulfilling online orders and ensuring customer satisfaction. I consistently met goals while managing a competitive mindset, which laid the foundation for my career in customer service.
Currently, I work as a Bartender, Server, and Trainer at Apple American Group, where I greet and serve customers with professionalism and efficiency. I take pride in maintaining a clean and comfortable environment for my guests, managing bar operations, and training new staff members. My ability to multitask and communicate effectively has allowed me to thrive in this role, serving an average of 10-15 customers an hour.
With a strong commitment to teamwork and a willingness to learn, I am always looking for ways to improve my skills and contribute positively to my workplace. I believe that exceptional customer service is about creating memorable experiences, and I strive to achieve that every day.
Experience
Work history, roles, and key accomplishments
Bartender/Server/Trainer
Apple American Group
Aug 2022 - Present (2 years 11 months)
Greeted and served customers in a professional and timely manner, serving food, alcoholic, and non-alcoholic drinks. Maintained a clean, attentive, and comfortable environment for 8-12 customers hourly. Executed training for 2-4 newly hired servers/bartenders monthly and managed opening/closing of bar service several days a week.
Customer Service Representative
Giant Direct
Jun 2019 - Apr 2020 (10 months)
Fulfilled 3-5 online customer orders an hour with nearly 75-100 products ordered, providing quality products through effective online service. Consistently completed required goals and responsibilities with a competitive mindset.
Cashier
Victoria Secret
Oct 2019 - Apr 2020 (6 months)
Assisted customers with sales transactions accurately and efficiently, creating an outstanding experience for nearly 100 customers daily. Ensured proper presentation, quality standards, and customer experience expectations were met during service.
Education
Degrees, certifications, and relevant coursework
Aazaia hasn't added their education
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Tech stack
Software and tools used professionally
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