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Aarohi User

@aarohiuser

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Network Engineer skilled in routing, switching, wireless optimization, and incident response.

India

Message

What I'm looking for

I am seeking an L1/L2 Network Engineer role focused on hands-on routing, switching, and wireless operations, incident response, and opportunities to improve network reliability and grow technical expertise.

I am a Network Engineer with 2+ years of hands-on experience monitoring, troubleshooting, and configuring enterprise networks, including wireless infrastructures and Cisco switching platforms. I have maintained high SLA compliance, resolved hundreds of network issues, and implemented improvements that increased Wi-Fi uptime and reduced client complaints.

I specialize in routing and switching (OSPF, EIGRP, BGP), wireless technologies (WLC, CAPWAP, 802.11 standards), and network assurance tools like Cisco DNAC, complemented by certifications including CCNA, CCNP, and CompTIA Security+. I seek to apply my operational expertise and problem-solving focus to an L1/L2 Network Engineer role where I can drive reliability and efficiency.

Experience

Work history, roles, and key accomplishments

Current

Associate Network Engineer

Current

Kyndryl

Aug 2023 - Present (2 years 2 months)

Monitored and maintained wireless infrastructure for 500+ APs using Cisco DNAC Assurance, resolved 200+ network issues maintaining 98% SLA compliance, and implemented switch and wireless configurations to improve reliability.

Cisco DNAC Cisco WLC Cisco Switches (2950 6K)VLAN Troubleshooting ServiceNow

Network Intern

Indian Railways

Mar 2021 - Dec 2022 (1 year 9 months)

Gained hands-on experience in LAN/WAN fundamentals, IP addressing (IPv4/IPv6) and subnetting, and configured switches and routers while supporting railway network systems and broadband/Wi‑Fi technologies.

IPv4 IPv6 Configuration Subnetting GPON

Education

Degrees, certifications, and relevant coursework

Jain University

Master of Computer Application, Computer Application

2021 - 2023

Grade: 8.88/10

Completed a Master of Computer Application with a focus on advanced computing topics and practical network/system skills, achieving a GPA of 8.88/10.

Patna Women's College

Bachelor of Computer Application, Computer Application

2018 - 2021

Grade: 8.80/10

Completed a Bachelor of Computer Application program emphasizing core computing subjects and foundational networking concepts, achieving a GPA of 8.80/10.