At eLand Information Company Limited, I designed a Python/API workflow to control searches, validate configurations and automate OpView data extraction, improving retrieval efficiency by 118%. I also clarified client questions and analysed market and sentiment data for Suntory, L’Oréal and Richart, turning findings into concise reports and recommendations.
For a University client analysis project with Lancashire Teaching Hospitals NHS Foundation Trust, I translated operational data and pharmacy-staff feedback into a simulation of the inpatient pharmacy pathway. I identified role-specific workflow restrictions behind delays and evaluated staffing, workflow and automation options; the results indicated automation could reduce mean system time by approximately 42%.
In my industry dissertation with Fujitsu Research of Europe, I developed and stress-tested a decision framework for DDoS control investment under uncertainty. I also applied DEA and multi-objective optimisation to supplier selection, presenting performance trade-offs through an interactive dashboard.

