Артем Рябов

I’m an Automation Engineer with 2 years of experience specializing in AI-driven customer service systems and end-to-end workflow automation using n8n. I design intelligent routing logic and automated email response flows to eliminate manual workload.

I’m comfortable delivering complete automation projects on a contract basis—from architecture design to deployment and documentation. I build AI-powered support architectures that keep inquiries moving with minimal human intervention.

In practice, I’ve built an end-to-end automated lead intake and distribution system for a real estate agency using n8n + EspoCRM, including escalation logic and WhatsApp Business API notifications—resulting in 100% elimination of manual dispatch. I also created an HR AI recruitment agent that auto-screens CVs, scores candidates via GPT-4, and routes edge cases, reducing initial screening time from hours to seconds.

I extend automation beyond support with projects like a financial intelligence & ROI analytics bot that aggregates metrics into real-time dashboards (saving 20+ hours weekly) and an infrastructure monitoring system with automated Telegram/Slack alerts—achieving 99.9% uptime visibility without manual monitoring.