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VT@0001720
Project manager with strong leadership, client coordination, and continuous improvement focus.
UkraineI am a motivated and reliable project manager who thrives in dynamic environments and focuses on delivering results while supporting teamwork.
In my current role at Modern-Expo I coordinate communication between clients and internal teams to ensure efficient project execution, high service quality, and ongoing process improvement.
Previously I led customer support at SupportLub, improving service quality and the overall gaming experience, and I managed daily operations, teams, and service standards as a Shift Manager at McDonald's in the UK.
I hold a Bachelor's degree in Management and am completing a Master's in Management; I bring leadership, multilingual communication, and practical technical skills to roles that value continuous development.
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Work history, roles, and key accomplishments
Modern-Expo
Feb 2024 - Present (1 year 9 months)
Coordinated communication between clients and internal teams to ensure efficient project execution, high service quality, and continuous process improvement while working remotely.
SupportLub
Oct 2023 - Feb 2024 (4 months)
Led the customer support team to ensure timely player assistance and service quality, driving continuous improvements in the overall gaming experience during remote work.
MCMcDonald's
Aug 2022 - Aug 2023 (1 year)
Oversaw daily operations, led and motivated front-line teams, and maintained high standards of service, quality, and operational efficiency in a UK restaurant.
Degrees, certifications, and relevant coursework
LUMaster of Management, Management
Enrolled in a Master of Management program at Lutsk National Technical University (present).
LUBachelor of Management, Management
Completed a Bachelor of Management at Lutsk National Technical University, graduated July 2025.
High School Diploma, Tourism
Graduated from Technical Lyceum №24 with a specialization in Tourism in June 2021.
Software and tools used professionally
UkraineYou can contact Viktoriia and 90k+ other talented remote workers on Himalayas.
Message Viktoriia
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