VTViktoriia Tsisaruk
@0001720
Project manager with strong leadership, client coordination, and continuous improvement focus.
UkraineWhat I'm looking for
I am a motivated and reliable project manager who thrives in dynamic environments and focuses on delivering results while supporting teamwork.
In my current role at Modern-Expo I coordinate communication between clients and internal teams to ensure efficient project execution, high service quality, and ongoing process improvement.
Previously I led customer support at SupportLub, improving service quality and the overall gaming experience, and I managed daily operations, teams, and service standards as a Shift Manager at McDonald's in the UK.
I hold a Bachelor's degree in Management and am completing a Master's in Management; I bring leadership, multilingual communication, and practical technical skills to roles that value continuous development.
Experience
Work history, roles, and key accomplishments
Project Manager
Modern-Expo
Feb 2024 - Present (1 year 8 months)
Coordinated communication between clients and internal teams to ensure efficient project execution, high service quality, and continuous process improvement while working remotely.
Manager of Support
SupportLub
Oct 2023 - Feb 2024 (4 months)
Led the customer support team to ensure timely player assistance and service quality, driving continuous improvements in the overall gaming experience during remote work.
MCShift Manager
McDonald's
Aug 2022 - Aug 2023 (1 year)
Oversaw daily operations, led and motivated front-line teams, and maintained high standards of service, quality, and operational efficiency in a UK restaurant.
Education
Degrees, certifications, and relevant coursework
LULutsk National Technical University
Master of Management, Management
Enrolled in a Master of Management program at Lutsk National Technical University (present).
LULutsk National Technical University
Bachelor of Management, Management
Completed a Bachelor of Management at Lutsk National Technical University, graduated July 2025.
Technical Lyceum №24
High School Diploma, Tourism
Graduated from Technical Lyceum №24 with a specialization in Tourism in June 2021.
Tech stack
Software and tools used professionally
Availability
Location
UkraineAuthorized to work in
Job categories
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