5 Remedy Developer Job Description Templates and Examples

Company Overview

[$COMPANY_OVERVIEW]

Role Overview

We are looking for a motivated Junior Remedy Developer to join our team at [$COMPANY_NAME]. In this role, you will assist in the development and maintenance of Remedy applications, contributing to projects that enhance our operational efficiency and service delivery.

Responsibilities

• Assist in the design, development, and customization of Remedy applications to meet business requirements
• Work under the guidance of senior developers to implement new features and functionalities
• Participate in the testing and debugging of applications to ensure high quality and performance
• Collaborate with cross-functional teams to gather requirements and provide technical support
• Maintain documentation related to development processes and application configurations

Required and Preferred Qualifications

Required:

• 1+ years of experience in software development, preferably with a focus on Remedy or similar platforms
• Basic understanding of programming languages such as Java, C#, or Python
• Familiarity with relational databases and SQL

Preferred:

• Experience with ITIL framework and incident management processes
• Knowledge of web technologies including HTML, CSS, and JavaScript
• Strong problem-solving skills and attention to detail

Technical Skills and Relevant Technologies

• Proficiency in BMC Remedy AR System development
• Familiarity with integration technologies and APIs
• Understanding of application lifecycle management tools

Soft Skills and Cultural Fit

• Strong communication skills, both verbal and written
• Ability to work collaboratively in a team-oriented environment
• Willingness to learn and adapt in a fast-paced setting
• Proactive attitude towards problem-solving and process improvement

Benefits and Perks

We offer a competitive salary and a comprehensive benefits package, including:

• Health, dental, and vision insurance
• Retirement savings plan with company match
• Paid time off and holidays
• Professional development opportunities

Equal Opportunity Statement

[$COMPANY_NAME] is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability, or any other category protected by applicable law.

Location

This role requires successful candidates to be based in-person at [$COMPANY_LOCATION].

Company Overview

[$COMPANY_OVERVIEW]

Role Overview

We are seeking a skilled Remedy Developer to join our dynamic team. In this role, you will be responsible for designing, developing, and maintaining Remedy workflows and applications that enhance our IT service management capabilities. Your technical expertise will play a critical role in optimizing our processes and delivering exceptional service to our clients.

Responsibilities

• Design and develop Remedy applications and workflows to meet business requirements.
• Collaborate with stakeholders to gather requirements and translate them into technical specifications.
• Implement enhancements and modifications to existing Remedy applications to improve functionality and user experience.
• Perform testing, debugging, and troubleshooting of Remedy applications to ensure optimal performance.
• Provide technical support and training to end-users and IT staff on Remedy functionality.
• Document technical processes, procedures, and workflows to support knowledge sharing and compliance.

Required and Preferred Qualifications

Required:

• 3+ years of experience in Remedy development, including experience with ARS, ITSM, and workflow design.
• Strong understanding of ITIL principles and IT service management practices.
• Proficiency in scripting languages such as JavaScript or SQL.
• Experience with database management and integration with other systems.
• Ability to work independently and as part of a team in a fully remote environment.

Preferred:

• Experience with Remedy Developer Studio and ITSM modules.
• Familiarity with cloud technologies and services.
• Knowledge of API integrations and web services.
• Relevant certifications such as BMC Certified Professional.

Technical Skills and Relevant Technologies

• Deep expertise in BMC Remedy, including customization and development.
• Strong knowledge of database technologies such as Oracle or SQL Server.
• Familiarity with reporting tools and methodologies.
• Experience with version control systems and CI/CD pipelines.

Soft Skills and Cultural Fit

• Excellent problem-solving skills and attention to detail.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities and adapt to changing requirements.
• Proactive and self-motivated, with a passion for continuous improvement.

Benefits and Perks

Salary: [$SALARY_RANGE]

Full-time offers include:

• Comprehensive health, dental, and vision insurance.
• Generous paid time off and flexible work hours.
• Retirement savings plan with company matching.
• Professional development opportunities and training.

Equal Opportunity Statement

[$COMPANY_NAME] is committed to diversity and inclusion in the workplace. We are an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability status, or veteran status.

Location

This is a fully remote position.

Company Overview

[$COMPANY_OVERVIEW]

Role Overview

We are looking for a Senior Remedy Developer to join our innovative team at [$COMPANY_NAME]. In this pivotal role, you will leverage your expertise in BMC Remedy to architect, design, and implement complex solutions that enhance our IT service management capabilities. You will collaborate with cross-functional teams to deliver scalable, efficient, and high-quality systems that meet business requirements and improve service delivery.

Responsibilities

• Lead the design and development of BMC Remedy applications, ensuring alignment with business needs and technical standards
• Architect and implement workflows, custom applications, and integrations to enhance IT service management processes
• Conduct code reviews and provide technical guidance to junior developers, fostering a culture of excellence and continuous improvement
• Collaborate with stakeholders to gather requirements, create technical specifications, and deliver solutions that drive organizational efficiency
• Monitor and optimize application performance, troubleshoot issues, and implement best practices for system reliability
• Stay up-to-date with the latest Remedy features and enhancements, proactively recommending improvements to enhance user experience

Required and Preferred Qualifications

Required:

• 5+ years of experience in BMC Remedy development and administration
• Strong knowledge of Remedy AR System, including workflow design, form development, and integration
• Proficiency in scripting languages such as ARS, JavaScript, and SQL
• Experience with ITIL processes and best practices in IT service management

Preferred:

• Experience with other ITSM tools and technologies, such as ServiceNow or Jira
• Understanding of database management systems and experience with Oracle or MS SQL Server
• Familiarity with Agile methodologies and DevOps practices

Technical Skills and Relevant Technologies

• Expertise in BMC Remedy development and administration
• Solid understanding of web technologies, APIs, and integration patterns
• Hands-on experience with development tools, such as Eclipse and Remedy Developer Studio

Soft Skills and Cultural Fit

• Excellent problem-solving skills with a focus on delivering high-quality solutions
• Strong communication and interpersonal skills, able to articulate technical concepts to non-technical stakeholders
• Proactive approach to collaboration and a strong desire to mentor and support team members
• A passion for innovation and a commitment to continuous learning and improvement

Benefits and Perks

Annual salary range: [$SALARY_RANGE]

Additional benefits may include:

• Equity options
• Comprehensive health, dental, and vision insurance
• Generous paid time off and holidays
• Retirement savings plans with company match
• Professional development opportunities and training reimbursement

Equal Opportunity Statement

[$COMPANY_NAME] is committed to fostering a diverse and inclusive workplace. We welcome applicants of all backgrounds and experiences and are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability, sexual orientation, gender identity, or any other status protected by applicable law.

Location

This is a hybrid position, requiring successful candidates to work from the office at least 3 days a week, while also enabling remote work flexibility.

We encourage applicants to apply even if they do not meet all the qualifications listed. Your unique experiences and perspectives may be exactly what we are looking for!

Company Overview

[$COMPANY_OVERVIEW]

Role Overview

We are looking for a highly skilled Lead Remedy Developer to join our dynamic team. In this pivotal role, you will drive the design, development, and implementation of innovative solutions using the Remedy platform. You will collaborate closely with cross-functional teams to enhance our IT service management capabilities and ensure seamless integration with existing systems.

Responsibilities

• Architect and implement complex Remedy applications, ensuring alignment with best practices and organizational standards.
• Lead the development lifecycle, from requirement gathering and system design to deployment and maintenance.
• Mentor junior developers, providing guidance on coding standards, design patterns, and troubleshooting techniques.
• Collaborate with stakeholders to gather requirements, design solutions, and ensure successful delivery of projects.
• Evaluate and refine existing processes, identifying areas for improvement and implementing effective solutions.
• Stay current with Remedy platform updates and emerging technologies, assessing their applicability to enhance our solutions.

Required and Preferred Qualifications

Required:

• 5+ years of experience in Remedy development, with a proven track record of delivering high-quality solutions.
• Deep expertise in Remedy AR System, including experience with building workflows, forms, and reports.
• Strong understanding of ITIL concepts and their application within IT service management.
• Experience with database technologies such as Oracle or SQL Server, including the ability to write complex queries.
• Excellent problem-solving skills and a proactive approach to identifying and resolving issues.

Preferred:

• Experience with integrations between Remedy and other enterprise systems, such as ServiceNow or Salesforce.
• Familiarity with scripting languages (e.g., JavaScript, Perl) and web technologies (HTML, CSS).
• Relevant certifications in ITIL or Remedy development would be an advantage.

Technical Skills and Relevant Technologies

• Proficient in Remedy AR System, including advanced customization techniques.
• Experience with RESTful APIs and integration methodologies.
• Strong understanding of database management and SQL for data manipulation.
• Familiarity with version control systems (e.g., Git) and CI/CD processes.

Soft Skills and Cultural Fit

• Exceptional communication skills, with the ability to convey complex technical concepts to non-technical stakeholders.
• Strong leadership abilities, with a focus on fostering a collaborative and inclusive team environment.
• Adept at managing multiple priorities in a fast-paced, remote work setting.
• Strong analytical mindset, with a passion for leveraging data to drive decision-making.

Benefits and Perks

Annual salary range: [$SALARY_RANGE]

In addition to competitive compensation, we offer:

• Comprehensive health, dental, and vision insurance.
• Flexible work hours and unlimited PTO.
• Professional development opportunities and learning stipends.
• Remote work flexibility and a supportive team culture.

Equal Opportunity Statement

[$COMPANY_NAME] is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law.

Location

This is a fully remote position.

We encourage applicants from diverse backgrounds to apply, even if they don't meet all the specified qualifications. Your unique experiences and perspectives are valuable to our team.

Company Overview

[$COMPANY_OVERVIEW]

Role Overview

We are looking for an experienced Remedy Architect to join our dynamic team at [$COMPANY_NAME]. In this role, you will be responsible for designing and implementing robust solutions utilizing BMC Remedy to enhance our service management capabilities. You will collaborate closely with cross-functional teams to ensure seamless integration and optimization of our IT service processes.

Responsibilities

• Architect and implement BMC Remedy solutions that align with business requirements and industry best practices.
• Lead the design of Remedy workflows, forms, and configurations to improve IT service management processes.
• Conduct thorough assessments of current infrastructure and systems to identify areas for improvement and optimization.
• Collaborate with stakeholders to gather requirements, document system specifications, and provide technical expertise.
• Mentor and guide junior team members on Remedy architecture best practices and troubleshooting techniques.
• Oversee the testing, deployment, and monitoring of Remedy applications to ensure high availability and performance.

Required and Preferred Qualifications

Required:

• 5+ years of experience in BMC Remedy administration and architecture, with a proven track record of successful implementations.
• Deep understanding of ITIL principles and their application in service management.
• Experience with integrating Remedy with other ITSM tools and platforms.
• Strong analytical and problem-solving skills, with the ability to troubleshoot complex issues.
• Excellent communication skills to effectively collaborate with technical and non-technical stakeholders.

Preferred:

• Experience with Remedy on Cloud (RoC) and related cloud technologies.
• Familiarity with scripting languages such as JavaScript, SQL, or Python for customization and automation.
• Relevant IT certifications (e.g., ITIL, BMC Remedy certifications) are a plus.

Technical Skills and Relevant Technologies

• Proficient in BMC Remedy AR System, ITSM, Change Management, Incident Management, and Service Request Management modules.
• Solid experience with relational databases (e.g., Oracle, SQL Server) and data modeling.
• Knowledge of integration methods such as REST APIs, web services, and middleware.

Soft Skills and Cultural Fit

• Strong leadership abilities with a focus on fostering collaboration among team members.
• Ability to adapt in a fast-paced environment and manage multiple priorities effectively.
• Proactive approach to identifying opportunities for innovation and process improvements.
• Commitment to continuous learning and professional development.

Benefits and Perks

At [$COMPANY_NAME], we offer a competitive salary and a comprehensive benefits package that includes:

• Annual salary range: [$SALARY_RANGE]
• Flexible working hours and remote work options.
• Health, dental, and vision insurance plans.
• Generous paid time off and holidays.
• Professional development opportunities and tuition reimbursement.

Equal Opportunity Statement

[$COMPANY_NAME] is committed to fostering a diverse and inclusive workplace. We are proud to be an Equal Opportunity Employer and encourage all qualified applicants to apply, regardless of race, color, religion, gender, national origin, age, disability, or any other protected status. We believe that diverse perspectives drive innovation and excellence in our team.

Location

This is a remote position within [$COMPANY_LOCATION].

We encourage applicants who may not meet all of the above qualifications to apply. If you are passionate about service management and have the desire to grow your expertise in Remedy architecture, we want to hear from you!