Company Overview
[$COMPANY_OVERVIEW]
Role Overview
We are looking for an organized and proactive Leasing Assistant to join our dynamic team at [$COMPANY_NAME]. In this pivotal role, you will support our leasing operations by managing tenant inquiries, assisting in the leasing process, and maintaining a high level of customer service to enhance tenant satisfaction and retention.
Responsibilities
- Assist prospective tenants with inquiries and provide detailed information about available properties, leasing terms, and community amenities.
- Coordinate property showings and open houses, effectively showcasing our properties to potential tenants.
- Process rental applications, conduct background checks, and communicate rental decisions to applicants in a timely manner.
- Maintain accurate records of tenant interactions, leasing agreements, and property availability within our property management system.
- Collaborate with property management to ensure properties are well-maintained and ready for leasing.
- Provide excellent customer service by addressing tenant concerns and coordinating maintenance requests with the appropriate teams.
- Assist in preparing lease agreements and ensuring compliance with all legal requirements.
Required and Preferred Qualifications
Required:
- 1+ years of experience in a leasing or property management role, or related customer service experience.
- Strong organizational skills with the ability to manage multiple tasks and deadlines effectively.
- Excellent verbal and written communication skills, with a focus on customer service.
Preferred:
- Experience with property management software and leasing tools.
- Familiarity with local housing regulations and fair housing laws.
- Ability to work collaboratively in a team-oriented environment.
Technical Skills and Relevant Technologies
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and property management software.
- Experience using CRM systems to manage tenant communications.
Soft Skills and Cultural Fit
- Strong interpersonal skills and the ability to build rapport with tenants and team members.
- Detail-oriented with a commitment to delivering high-quality service.
- Proactive problem-solving skills and a positive attitude towards challenges.
Benefits and Perks
At [$COMPANY_NAME], we value our team members and offer a comprehensive benefits package, including:
- Competitive salary and performance-based bonuses.
- Health, dental, and vision insurance.
- Retirement savings plan with company matching.
- Generous paid time off and holiday schedule.
- Professional development opportunities and training programs.
Location
This is a hybrid position, with the expectation to work from the office at least 3 days a week in [$COMPANY_LOCATION].
We encourage applicants from diverse backgrounds to apply, even if you do not meet every qualification listed. Your unique experiences and perspectives can contribute to our vibrant team culture.
