4 Health Unit Coordinator Job Description Templates and Examples

Health Unit Coordinators play a vital role in healthcare settings by managing administrative tasks and ensuring smooth communication between medical staff, patients, and departments. They handle patient records, schedule appointments, and coordinate unit activities. Entry-level coordinators focus on basic administrative duties, while senior and lead roles involve overseeing teams, improving workflows, and ensuring compliance with healthcare regulations.

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1. Health Unit Coordinator Job Description Template

Company Overview

[$COMPANY_OVERVIEW]

Role Overview

We are looking for a dedicated and detail-oriented Health Unit Coordinator to join our dynamic healthcare team. In this pivotal role, you will be the central communication hub for clinical staff and patients, ensuring the seamless flow of information and coordination of care within our unit. Your ability to manage scheduling, maintain patient records, and support healthcare providers will be critical to enhancing patient experiences and operational efficiency.

Responsibilities

  • Oversee patient admission and discharge processes, ensuring accurate and timely documentation
  • Coordinate with nursing staff and physicians to facilitate patient care and address any concerns
  • Manage the unit's daily operations, including appointment scheduling, supply inventory, and equipment maintenance
  • Serve as the primary point of contact for patients and families, providing information and support
  • Maintain up-to-date patient charts and electronic health records in compliance with HIPAA regulations
  • Assist with patient transport and ensure a safe environment for all unit activities

Required and Preferred Qualifications

Required:

  • High school diploma or equivalent; certification as a Health Unit Coordinator or similar preferred
  • 2+ years of experience in a healthcare setting, with familiarity in healthcare terminology and procedures
  • Proficient in electronic health record (EHR) systems and Microsoft Office Suite
  • Strong organizational skills and attention to detail in a fast-paced environment

Preferred:

  • Experience in a hospital or clinical environment, particularly in a patient-facing role
  • Ability to work effectively within a multidisciplinary team
  • Excellent verbal and written communication skills

Technical Skills and Relevant Technologies

  • Proficient in managing electronic health records (EHR) systems
  • Familiarity with medical coding and billing practices is a plus
  • Experience with scheduling software and other healthcare management tools

Soft Skills and Cultural Fit

  • Strong interpersonal skills with the ability to interact compassionately with patients and families
  • Ability to handle sensitive information with discretion and professionalism
  • Proactive approach to problem-solving and conflict resolution
  • Adaptable and able to prioritize tasks in a high-pressure environment

Benefits and Perks

Annual salary range: [$SALARY_RANGE]

Additional benefits may include:

  • Health, dental, and vision insurance
  • Retirement plan options with company match
  • Paid time off and sick leave
  • Continuing education and professional development opportunities
  • Employee wellness programs

Equal Opportunity Statement

[$COMPANY_NAME] is committed to fostering a diverse and inclusive workplace. We are an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability, veteran status, sexual orientation, or any other basis protected by applicable law.

Location

This role requires successful candidates to be based in-person at [$COMPANY_LOCATION].

We encourage applicants from diverse backgrounds to apply, even if you don't meet all the qualifications listed above. Your unique experiences and perspectives are valued.

2. Senior Health Unit Coordinator Job Description Template

Company Overview

[$COMPANY_OVERVIEW]

Role Overview

We are looking for a Senior Health Unit Coordinator to join our dynamic healthcare team at [$COMPANY_NAME]. In this pivotal role, you will oversee the administrative functions within the health unit, ensuring both operational excellence and exceptional patient care. You will act as a liaison between healthcare providers, patients, and administrative staff while facilitating effective communication and workflow throughout the unit.

Responsibilities

  • Coordinate patient admissions, discharges, and transfers, ensuring seamless operations and compliance with healthcare regulations.
  • Manage and prioritize daily administrative tasks, including scheduling, documentation, and inventory management to support clinical staff efficiently.
  • Supervise and mentor junior health unit coordinators, fostering a culture of teamwork and continuous improvement.
  • Facilitate communication between healthcare providers, patients, and families, addressing concerns and providing timely updates on patient status.
  • Develop and implement standard operating procedures to enhance workflow and optimize patient care delivery.
  • Assist in maintaining accurate patient records and ensure adherence to confidentiality and compliance standards.

Required and Preferred Qualifications

Required:

  • 5+ years of experience in a healthcare administrative role, with a demonstrated ability to manage complex scheduling and patient coordination.
  • Strong understanding of healthcare regulations, patient privacy laws, and medical terminology.
  • Proven leadership skills with the ability to mentor and guide junior staff members.

Preferred:

  • Experience in a clinical environment, particularly within a hospital or multi-specialty clinic setting.
  • Certification in Health Unit Coordination or a related field.
  • Familiarity with electronic health record (EHR) systems and health information management.

Technical Skills and Relevant Technologies

  • Proficient in healthcare management software and EHR systems.
  • Strong data management and reporting skills.
  • Ability to utilize communication and scheduling tools effectively to enhance operational efficiency.

Soft Skills and Cultural Fit

  • Exceptional interpersonal and communication skills, with a focus on patient-centered care.
  • Strong organizational skills with the ability to multitask and prioritize effectively in a fast-paced environment.
  • A proactive approach to problem-solving and conflict resolution.
  • Commitment to continuous learning and professional development within the healthcare sector.

Benefits and Perks

Annual salary range (OTE): [$SALARY_RANGE]

Additional benefits may include:

  • Comprehensive health insurance plans.
  • Retirement savings options with company matching.
  • Generous paid time off and sick leave policies.
  • Professional development opportunities and continuing education support.
  • Flexible working arrangements to promote work-life balance.

Equal Opportunity Statement

[$COMPANY_NAME] is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation, or any other basis protected by applicable law.

Location

This is a hybrid position, requiring successful candidates to work from the office at least 3 days a week at [$COMPANY_LOCATION].

3. Lead Health Unit Coordinator Job Description Template

Company Overview

[$COMPANY_OVERVIEW]

Role Overview

We are seeking a dedicated and experienced Lead Health Unit Coordinator to join our dynamic healthcare team at [$COMPANY_NAME]. In this pivotal role, you will oversee the daily operations of our health unit, ensuring the seamless coordination of patient care activities and fostering a collaborative environment among medical staff. Your leadership will directly impact the quality of care provided to our patients and the efficiency of our operations.

Responsibilities

  • Lead and supervise health unit staff, including coordinators and administrative personnel, to ensure optimal patient care and unit efficiency.
  • Coordinate patient admissions, discharges, and transfers, maintaining accurate records and effective communication with interdisciplinary teams.
  • Implement and monitor unit policies and procedures, ensuring compliance with healthcare regulations and organizational standards.
  • Assist in the development and execution of staff training programs and performance evaluations to enhance team effectiveness.
  • Act as a liaison between patients, families, and healthcare providers to address concerns and facilitate appropriate care.
  • Utilize healthcare data analytics to assess unit performance, identify areas for improvement, and implement strategic initiatives.
  • Participate in quality improvement projects and contribute to enhancing patient safety and care outcomes.

Required and Preferred Qualifications

Required:

  • 5+ years of experience in a healthcare coordination role, with at least 2 years in a leadership position.
  • Strong knowledge of healthcare policies, procedures, and regulations.
  • Proficient in electronic health record (EHR) systems and health information management.
  • Exceptional organizational and multitasking skills, with the ability to prioritize competing demands effectively.

Preferred:

  • Bachelor’s degree in healthcare administration or a related field.
  • Experience in a fast-paced clinical environment, particularly within acute care settings.
  • Certification in healthcare management or related certifications (e.g., CPHQ, CMC).

Technical Skills and Relevant Technologies

  • Proficient in EHR systems such as Epic, Cerner, or Meditech.
  • Strong understanding of healthcare analytics tools and reporting software.
  • Familiarity with medical terminology and healthcare compliance frameworks.

Soft Skills and Cultural Fit

  • Excellent verbal and written communication skills, with the ability to engage effectively with diverse stakeholders.
  • Strong leadership qualities, demonstrating empathy and the ability to inspire and motivate team members.
  • Problem-solving mindset with a focus on patient-centered care and continuous improvement.
  • Ability to thrive in high-pressure environments and adapt to changing circumstances.

Benefits and Perks

Annual salary range: [$SALARY_RANGE]

Additional benefits may include:

  • Health, dental, and vision insurance coverage
  • Retirement savings plan with employer match
  • Paid time off and holiday pay
  • Opportunities for professional development and continuing education
  • Employee wellness programs and resources

Equal Opportunity Statement

[$COMPANY_NAME] is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status.

Location

This role requires successful candidates to be based in-person at our facility located in [$COMPANY_LOCATION].

We encourage all applicants, including those who may not meet every requirement, to apply and join us in transforming healthcare.

4. Health Unit Coordinator Supervisor Job Description Template

Company Overview

[$COMPANY_OVERVIEW]

Role Overview

We are seeking a skilled and experienced Health Unit Coordinator Supervisor to lead our healthcare team in enhancing patient care and operational efficiency. In this pivotal role, you will oversee the daily activities of health unit coordinators, ensuring adherence to protocols while fostering a collaborative environment that supports both staff and patients.

Responsibilities

  • Supervise and mentor a team of health unit coordinators, facilitating professional development and promoting a culture of excellence in patient care.
  • Manage scheduling and workflow for health unit coordinators to ensure optimal coverage and service delivery.
  • Collaborate with nursing and administrative staff to streamline processes that enhance patient experience and operational efficiency.
  • Monitor and evaluate team performance, implementing strategies for improvement and ensuring compliance with health regulations and protocols.
  • Act as the primary point of contact for communication between healthcare providers, patients, and families, addressing inquiries and resolving issues promptly.

Required and Preferred Qualifications

Required:

  • 5+ years of experience in a healthcare setting, with at least 2 years in a supervisory role.
  • Strong understanding of medical terminology and healthcare protocols.
  • Proven ability to manage and lead a diverse team effectively.

Preferred:

  • Bachelor's degree in healthcare administration or a related field.
  • Experience with electronic health records (EHR) and healthcare management software.
  • Certification as a Health Unit Coordinator or equivalent.

Technical Skills and Relevant Technologies

  • Proficiency in using electronic health records (EHR) systems and healthcare information systems.
  • Familiarity with data entry and management software to monitor team performance metrics.
  • Understanding of healthcare regulations and compliance standards.

Soft Skills and Cultural Fit

  • Exceptional communication skills, both verbal and written, with the ability to engage effectively with diverse stakeholders.
  • Strong organizational skills, with a keen attention to detail and the ability to manage multiple priorities.
  • A compassionate approach to patient care, demonstrating empathy and understanding in all interactions.
  • Proactive problem-solving skills with a focus on continuous improvement and teamwork.

Benefits and Perks

Salary range: [$SALARY_RANGE]

Full-time employees are offered a comprehensive benefits package that may include:

  • Health, dental, and vision insurance
  • Retirement savings plan with employer match
  • Generous paid time off and holiday schedule
  • Professional development and training opportunities
  • Employee wellness programs

Equal Opportunity Statement

[$COMPANY_NAME] is committed to fostering a diverse and inclusive workplace. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, genetics, disability, age, or veteran status. We encourage all qualified applicants to apply.

Location

This is a remote position within [$COMPANY_LOCATION].

We encourage candidates who meet some but not all of the requirements to apply. Your unique experiences and perspectives may bring valuable insights to our team.

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4 Health Unit Coordinator Job Description Templates and Examples | Himalayas