5 Unit Clerk Job Description Templates and Examples

Unit Clerks are essential administrative professionals in healthcare settings, responsible for managing patient records, coordinating communication between medical staff, and ensuring the smooth operation of the unit. They handle tasks such as scheduling appointments, maintaining medical charts, and assisting with clerical duties. Junior Unit Clerks focus on learning and supporting basic tasks, while senior and supervisory roles involve overseeing administrative processes and mentoring junior staff.

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1. Junior Unit Clerk Job Description Template

Company Overview

[$COMPANY_OVERVIEW]

Role Overview

We are looking for a detail-oriented Junior Unit Clerk to join our dynamic healthcare team at [$COMPANY_NAME]. This role is essential in providing comprehensive administrative support within our unit, ensuring seamless operations and optimal patient care. You will work closely with healthcare professionals, contributing to an efficient and organized environment while gaining invaluable experience in the healthcare industry.

Responsibilities

  • Assist in managing patient records and updating information in the electronic health record (EHR) system.
  • Coordinate communication between patients, families, and healthcare providers to ensure clarity and understanding.
  • Support the scheduling of appointments, tests, and procedures for patients, maintaining a high level of accuracy.
  • Prepare and maintain documentation for patient admissions, discharges, and transfers, ensuring compliance with healthcare regulations.
  • Handle incoming calls and inquiries, directing them to the appropriate personnel while maintaining confidentiality.
  • Assist in inventory management of office supplies and medical materials, ensuring availability for unit operations.

Required and Preferred Qualifications

Required:

  • High school diploma or equivalent; relevant certifications or coursework in healthcare administration is a plus.
  • Strong organizational skills and attention to detail.
  • Excellent verbal and written communication skills.
  • Ability to work collaboratively in a fast-paced, team-oriented environment.

Preferred:

  • Previous experience in a healthcare setting or administrative role.
  • Familiarity with electronic health record (EHR) systems.

Technical Skills and Relevant Technologies

  • Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook).
  • Experience with healthcare software and patient management systems.
  • Understanding of medical terminology and healthcare processes.

Soft Skills and Cultural Fit

  • Strong interpersonal skills with the ability to build rapport with patients and colleagues.
  • Proactive approach to problem-solving and a willingness to learn.
  • Ability to handle sensitive information with discretion and confidentiality.
  • Adaptability to changing priorities and a fast-paced environment.

Benefits and Perks

We offer a competitive salary and a comprehensive benefits package that includes:

  • Health, dental, and vision insurance.
  • Retirement plan with company match.
  • Generous paid time off (PTO) policy.
  • Opportunities for professional development and training.

Location

This is a hybrid position, requiring successful candidates to work from the office at least 3 days a week at [$COMPANY_LOCATION].

Note: We encourage applicants from all backgrounds to apply, even if they do not meet every qualification listed. Your unique experiences and perspectives are valuable to us.

2. Unit Clerk Job Description Template

Company Overview

[$COMPANY_OVERVIEW]

Role Overview

We are seeking a detail-oriented and organized Unit Clerk to join our team at [$COMPANY_NAME]. This role is essential in providing administrative support and ensuring efficient operations within our healthcare unit. You will be the first point of contact for both patients and staff, playing a pivotal role in maintaining an organized workflow and enhancing patient care.

Responsibilities

  • Perform clerical duties including managing patient records, scheduling appointments, and maintaining accurate documentation
  • Assist healthcare professionals in coordinating patient care and ensuring timely communication between departments
  • Manage the unit's inventory, including supplies and equipment, to ensure readiness for patient care
  • Answer phone calls and respond to inquiries from patients, families, and staff with professionalism and empathy
  • Maintain a clean and organized work environment to promote efficiency and safety

Required and Preferred Qualifications

Required:

  • High school diploma or equivalent
  • Previous experience in a clerical or administrative role, preferably in a healthcare setting
  • Strong attention to detail and excellent organizational skills
  • Proficient in Microsoft Office Suite and electronic health record (EHR) systems

Preferred:

  • Certification in medical terminology or healthcare administration
  • Experience working in a fast-paced healthcare environment
  • Ability to handle sensitive information with confidentiality and professionalism

Technical Skills and Relevant Technologies

  • Proficiency in using EHR systems to update and retrieve patient information
  • Understanding of medical terminology and healthcare procedures
  • Familiarity with office equipment such as fax machines, printers, and telecommunication systems

Soft Skills and Cultural Fit

  • Excellent verbal and written communication skills
  • Strong interpersonal skills with the ability to work collaboratively in a team environment
  • Compassionate and patient-focused attitude
  • Ability to adapt to changing priorities and manage time effectively

Benefits and Perks

We offer a competitive compensation package including a salary range of [$SALARY_RANGE]. Additional benefits may include:

  • Health, dental, and vision insurance
  • Retirement savings plan with company matching
  • Paid time off and holiday pay
  • Opportunities for professional development and training

Equal Opportunity Statement

[$COMPANY_NAME] is committed to fostering a diverse and inclusive workplace. We are proud to be an Equal Opportunity Employer and welcome applicants from all backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability, or any other basis protected by applicable law.

Location

This is a hybrid position, requiring on-site work at [$COMPANY_LOCATION] at least 3 days a week.

3. Senior Unit Clerk Job Description Template

Company Overview

[$COMPANY_OVERVIEW]

Role Overview

We are seeking a detail-oriented and experienced Senior Unit Clerk to join our clinical team at [$COMPANY_NAME]. In this pivotal role, you will be the backbone of our administrative operations, ensuring efficient communication and coordination within the unit. You will work closely with healthcare professionals and patients, facilitating a seamless workflow that enhances patient care.

Responsibilities

  • Manage and coordinate daily administrative tasks, including scheduling, patient records management, and correspondence
  • Serve as the primary point of contact for patients and families, addressing inquiries and providing accurate information about services
  • Collaborate with healthcare providers to facilitate patient admissions, transfers, and discharges
  • Assist in the maintenance of accurate and up-to-date patient records, ensuring compliance with healthcare regulations
  • Actively participate in team meetings, providing insights on operational improvements and contributing to a positive unit culture
  • Mentor and train junior clerks, fostering a collaborative and supportive team environment

Required and Preferred Qualifications

Required:

  • High school diploma or equivalent; additional education in healthcare administration or related field is preferred
  • 5+ years of experience in a healthcare administrative role, with a strong understanding of medical terminology and healthcare operations
  • Proven ability to manage multiple tasks efficiently in a fast-paced environment

Preferred:

  • Experience with electronic health records (EHR) systems
  • Certification in medical office administration or similar credentials

Technical Skills and Relevant Technologies

  • Proficient in Microsoft Office Suite (Word, Excel, Outlook) and EHR software
  • Strong data entry skills with a focus on accuracy and attention to detail

Soft Skills and Cultural Fit

  • Exceptional verbal and written communication skills, with a patient-centered approach
  • Strong organizational skills and the ability to prioritize tasks effectively
  • Proactive problem-solving skills, with a focus on enhancing patient experiences
  • Demonstrated ability to work collaboratively within a multidisciplinary team

Benefits and Perks

Salary range: [$SALARY_RANGE]

Comprehensive benefits package including:

  • Health, dental, and vision insurance
  • Retirement plan with company match
  • Generous paid time off and flexible scheduling options
  • Professional development opportunities and continuing education support

Equal Opportunity Statement

[$COMPANY_NAME] is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from individuals of all backgrounds and experiences, and we welcome applicants who may not meet all the listed qualifications.

Location

This position requires a hybrid work arrangement, with an expectation of at least 3 days a week in the office located in [$COMPANY_LOCATION].

4. Lead Unit Clerk Job Description Template

Company Overview

[$COMPANY_OVERVIEW]

Role Overview

We are looking for a proactive and detail-oriented Lead Unit Clerk to join our healthcare team at [$COMPANY_NAME]. In this role, you will play a critical part in ensuring the smooth and efficient operation of our unit, facilitating communication between medical staff, patients, and administrative teams. You will set the standard for unit clerks while leading the charge in administrative excellence and patient-centered service delivery.

Responsibilities

  • Oversee daily operations of the unit clerks, ensuring accurate and timely patient documentation and data entry.
  • Coordinate communication between nursing staff, physicians, and ancillary services to streamline patient care processes.
  • Manage the scheduling of patient appointments and procedures, optimizing resource utilization and minimizing wait times.
  • Lead training and development initiatives for unit clerks, promoting best practices in documentation and patient interaction.
  • Assist in maintaining compliance with healthcare regulations and organizational policies.
  • Act as a resource for clerical staff, addressing inquiries and resolving issues promptly.

Required and Preferred Qualifications

Required:

  • High school diploma or equivalent; additional education or certification in healthcare administration is a plus.
  • 3+ years of experience in a healthcare clerical role, with a strong understanding of medical terminology and patient care processes.
  • Proven leadership experience, demonstrating the ability to mentor and guide team members effectively.
  • Exceptional organizational skills and attention to detail, with the ability to manage multiple priorities in a fast-paced environment.

Preferred:

  • Experience with electronic health record (EHR) systems and medical billing processes.
  • Certification as a Unit Clerk or in a related field.

Technical Skills and Relevant Technologies

  • Proficient in Microsoft Office Suite (Word, Excel, Outlook) and healthcare management software.
  • Familiarity with medical coding and billing practices.
  • Experience with data entry and management in electronic health record (EHR) systems.

Soft Skills and Cultural Fit

  • Strong interpersonal and communication skills, fostering collaborative relationships with diverse teams.
  • Empathetic and patient-focused approach to communication, ensuring a positive experience for both patients and staff.
  • Ability to adapt to changing circumstances and maintain composure under pressure.
  • Proactive problem-solving abilities, with a focus on improving unit operations.

Benefits and Perks

We offer a competitive salary and benefits package, including:

  • Comprehensive health, dental, and vision insurance.
  • Retirement savings plan with employer matching.
  • Paid time off and holiday pay.
  • Ongoing training and professional development opportunities.

Equal Opportunity Statement

[$COMPANY_NAME] is committed to diversity and inclusion in the workplace. We are proud to be an Equal Opportunity Employer and welcome applications from all qualified individuals, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by applicable law.

Location

This role requires successful candidates to be based in-person at [$COMPANY_LOCATION].

We encourage all qualified candidates to apply, even if you do not meet every requirement listed. Your unique experiences and perspectives are valuable to us!

5. Unit Clerk Supervisor Job Description Template

Company Overview

[$COMPANY_OVERVIEW]

Role Overview

We are seeking a detail-oriented and proactive Unit Clerk Supervisor to lead our administrative support team within the healthcare environment. In this role, you will manage clerical operations, ensuring efficient, accurate, and timely documentation and communication across various departments, thus enhancing patient care and operational effectiveness.

Responsibilities

  • Supervise and coordinate daily activities of unit clerks, ensuring adherence to policies and procedures
  • Oversee the maintenance of patient records, ensuring compliance with healthcare regulations and standards
  • Facilitate effective communication among medical staff, patients, and families to promote optimal patient care
  • Train and mentor new unit clerks, fostering a collaborative and supportive work environment
  • Assist in scheduling and managing patient admissions and discharges, ensuring seamless operations
  • Implement process improvements to enhance the efficiency and quality of administrative functions

Required and Preferred Qualifications

Required:

  • High school diploma or equivalent; additional education in healthcare administration or related field preferred
  • 3+ years of experience in a healthcare setting, preferably in a supervisory or leadership role
  • Strong understanding of medical terminology and healthcare documentation standards
  • Proven ability to manage multiple tasks effectively in a fast-paced environment

Preferred:

  • Experience with electronic health records (EHR) systems
  • Certification in healthcare administration or a related field

Technical Skills and Relevant Technologies

  • Proficiency in Microsoft Office Suite, particularly Excel and Word
  • Familiarity with healthcare information systems and data entry
  • Understanding of patient privacy laws and regulations (e.g., HIPAA)

Soft Skills and Cultural Fit

  • Exceptional organizational and multitasking skills
  • Strong interpersonal and communication skills, both verbal and written
  • Ability to work collaboratively within a diverse team
  • Demonstrated problem-solving abilities and critical thinking
  • A commitment to providing high-quality service and support to patients and staff

Benefits and Perks

Annual salary range: [$SALARY_RANGE]

Additional benefits may include:

  • Health, dental, and vision insurance
  • Retirement plans
  • Paid time off and sick leave
  • Opportunities for professional development and continuing education

Equal Opportunity Statement

[$COMPANY_NAME] is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sexual orientation, or any other basis protected by applicable law.

Location

This role requires successful candidates to be based in [$COMPANY_LOCATION].

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