5 Billing Supervisor Job Description Templates and Examples | Himalayas

5 Billing Supervisor Job Description Templates and Examples

Billing Supervisors oversee the billing department's operations, ensuring that invoices are processed accurately and efficiently. They manage billing staff, resolve billing discrepancies, and implement billing policies and procedures. At entry levels, billing clerks handle basic invoicing tasks, while supervisors coordinate the team's activities and ensure compliance with financial regulations. Managers and directors take on strategic roles, focusing on process improvements and departmental leadership.

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1. Billing Clerk Job Description Template

Company Overview

[$COMPANY_OVERVIEW]

Role Overview

We are seeking a detail-oriented and highly organized Billing Clerk to join our financial operations team. In this fully remote position, you will be integral to the management and processing of billing information, ensuring accuracy and efficiency in our financial transactions. You will collaborate closely with various departments to maintain accurate billing records and support the overall financial health of the organization.

Responsibilities

  • Process and manage billing transactions accurately and efficiently, ensuring timely invoicing and payment collection
  • Reconcile billing discrepancies and resolve issues related to customer accounts
  • Generate and distribute invoices and billing statements to clients
  • Maintain updated billing records and documentation for audit purposes
  • Collaborate with internal teams to ensure alignment on financial data and billing processes
  • Assist with month-end closing activities and reporting

Required and Preferred Qualifications

Required:

  • High school diploma or equivalent; an associate degree in finance or accounting is a plus
  • 1+ years of experience in billing, accounts receivable, or a related field
  • Proficiency in using accounting software and Microsoft Excel
  • Strong attention to detail and accuracy in data entry
  • Excellent organizational and time management skills

Preferred:

  • Experience with ERP systems and cloud-based accounting software
  • Basic understanding of accounting principles and practices
  • Prior experience in a remote working environment

Technical Skills and Relevant Technologies

  • Proficient in accounting software (e.g., QuickBooks, Xero) and spreadsheets
  • Familiarity with electronic billing and payment systems
  • Ability to analyze billing data and generate reports

Soft Skills and Cultural Fit

  • Strong communication skills, both written and verbal
  • Ability to work independently and proactively in a remote environment
  • Problem-solving mindset and the ability to handle multiple tasks
  • Adaptable and open to feedback for continuous improvement

Benefits and Perks

Annual salary range: [$SALARY_RANGE]

Additional benefits may include:

  • Flexible working hours
  • Health, dental, and vision insurance
  • 401(k) plan with company matching
  • Paid time off and holidays
  • Professional development and training opportunities

Equal Opportunity Statement

[$COMPANY_NAME] is committed to fostering a diverse and inclusive workplace. We encourage applications from individuals of all backgrounds and experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, disability, or any other characteristic protected by law.

Location

This is a fully remote position.

Note: We encourage applicants who may not meet all the qualifications but are eager to learn and grow within the role to apply.

2. Billing Specialist Job Description Template

Company Overview

[$COMPANY_OVERVIEW]

Role Overview

We are looking for a detail-oriented Billing Specialist to join our finance team at [$COMPANY_NAME]. In this integral role, you will be responsible for managing billing processes, ensuring accurate invoicing, and supporting customer inquiries regarding billing discrepancies. You'll play a critical part in maintaining our financial integrity and enhancing customer satisfaction.

Responsibilities

  • Manage the end-to-end billing process, including generating invoices, tracking payments, and following up on overdue accounts
  • Review billing data for accuracy, ensuring compliance with company policies and procedures
  • Collaborate with internal teams to resolve billing issues and respond to customer inquiries in a timely manner
  • Prepare and maintain billing reports, including accounts receivable aging and revenue forecasts
  • Assist in month-end closing activities and reconcile billing discrepancies
  • Continuously seek opportunities to improve billing processes and enhance customer experience

Required and Preferred Qualifications

Required:

  • 1-3 years of experience in billing, accounts receivable, or a related field
  • Proficient in accounting software and Microsoft Excel
  • Strong attention to detail and accuracy in data entry
  • Excellent organizational and time management skills

Preferred:

  • Experience with ERP systems (e.g., SAP, Oracle)
  • Familiarity with invoicing and payment processing best practices
  • Background in finance or accounting

Technical Skills and Relevant Technologies

  • Proficient in Microsoft Excel, including advanced functions and formulas
  • Experience with billing and accounting software
  • Understanding of financial reporting and analysis

Soft Skills and Cultural Fit

  • Strong communication skills, both verbal and written
  • Ability to work collaboratively in a team-oriented environment
  • Proactive approach to problem-solving and customer service
  • Ability to handle multiple tasks and prioritize effectively

Benefits and Perks

Annual salary range: [$SALARY_RANGE]

In addition to competitive pay, we offer a comprehensive benefits package that includes:

  • Health, dental, and vision insurance
  • Retirement plans with company matching
  • Generous paid time off and holiday schedule
  • Professional development opportunities

Equal Opportunity Statement

[$COMPANY_NAME] is committed to fostering a diverse and inclusive workplace. We are proud to be an Equal Opportunity Employer, and we encourage all qualified applicants to apply regardless of race, color, religion, gender, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other basis protected by applicable law.

Location

This role requires successful candidates to be based in-person at [$COMPANY_LOCATION].

3. Billing Supervisor Job Description Template

Company Overview

[$COMPANY_OVERVIEW]

Role Overview

We are seeking a detail-oriented and proactive Billing Supervisor to join our dynamic finance team. In this fully remote role, you will oversee billing operations, manage a team of billing specialists, and ensure the accuracy and efficiency of billing processes. You will play a pivotal role in enhancing billing workflows and driving initiatives to improve revenue recognition and client satisfaction.

Responsibilities

  • Supervise the daily operations of the billing team, ensuring timely and accurate invoicing
  • Develop, implement, and optimize billing processes, policies, and best practices
  • Conduct regular audits of billing data to identify discrepancies and ensure compliance with company standards
  • Collaborate with cross-functional teams to resolve billing issues and improve customer experience
  • Provide training and mentorship to billing staff, fostering a culture of continuous improvement
  • Analyze billing metrics and report on team performance, identifying areas for improvement
  • Manage escalated billing inquiries and disputes, resolving them in a timely manner

Required and Preferred Qualifications

Required:

  • 5+ years of experience in billing, accounts receivable, or a related financial role
  • Proven experience in a supervisory or leadership capacity
  • Strong understanding of billing systems, processes, and compliance regulations
  • Exceptional analytical skills with a keen attention to detail

Preferred:

  • Bachelor’s degree in Finance, Accounting, or a related field
  • Experience with billing software such as QuickBooks, SAP, or similar systems
  • Knowledge of revenue recognition principles and accounting standards

Technical Skills and Relevant Technologies

  • Proficiency in Microsoft Excel and other financial reporting tools
  • Experience with data analysis and reporting tools
  • Familiarity with ERP systems and their integration into billing workflows

Soft Skills and Cultural Fit

  • Strong leadership and team management skills
  • Excellent verbal and written communication skills
  • Ability to adapt to changing priorities and manage multiple tasks effectively
  • Proactive problem-solving approach and a results-oriented mindset
  • Commitment to fostering an inclusive and collaborative team environment

Benefits and Perks

Salary range: [$SALARY_RANGE]

In addition to competitive compensation, we offer a comprehensive benefits package that includes:

  • Flexible work hours and a fully remote working environment
  • Health, dental, and vision insurance
  • Generous paid time off and holiday schedule
  • 401(k) plan with company match
  • Professional development opportunities and tuition reimbursement

Equal Opportunity Statement

[$COMPANY_NAME] is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law.

Location

This is a fully remote position.

We encourage applicants from all backgrounds and experiences to apply, even if you don't meet all the qualifications. Your unique perspective may be just what we're looking for!

4. Billing Manager Job Description Template

Company Overview

[$COMPANY_OVERVIEW]

Role Overview

We are seeking a detail-oriented and strategic Billing Manager to oversee our billing operations at [$COMPANY_NAME]. In this pivotal role, you will lead a team responsible for managing all aspects of billing processes, ensuring accuracy, compliance, and the optimization of our revenue cycle management. You will collaborate closely with cross-functional teams to enhance our billing practices and drive operational efficiency.

Responsibilities

  • Lead and manage the billing team, providing training, mentorship, and performance evaluations to ensure high-quality service delivery.
  • Oversee the end-to-end billing process, including invoicing, collections, and dispute resolution, ensuring compliance with company policies and regulations.
  • Develop and implement billing strategies and best practices to optimize revenue collection and minimize discrepancies.
  • Collaborate with finance, sales, and customer service teams to streamline processes and enhance customer satisfaction.
  • Analyze billing data and metrics to identify trends, prepare reports, and present insights to senior management.
  • Ensure timely and accurate billing cycles, monitoring for any issues that may impact cash flow.
  • Lead projects aimed at improving billing systems and processes, leveraging technology to enhance efficiency.

Required and Preferred Qualifications

Required:

  • Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
  • 5+ years of experience in billing management or related financial roles, with a proven track record of success.
  • Strong understanding of billing systems and revenue cycle management.
  • Exceptional analytical skills, with the ability to interpret complex data and make data-driven decisions.
  • Excellent organizational and time-management skills to manage multiple priorities effectively.
  • Proficiency in accounting software and Microsoft Excel.

Preferred:

  • Experience in a fast-paced or high-growth environment.
  • Knowledge of regulatory compliance related to billing practices.
  • Certifications such as Certified Billing and Coding Specialist (CBCS) or Certified Revenue Cycle Executive (CRCE) are a plus.

Technical Skills and Relevant Technologies

  • Expertise in billing software (e.g., QuickBooks, FreshBooks) and ERP systems.
  • Proficient in data analysis tools and techniques.
  • Familiarity with relevant financial regulations and compliance standards.

Soft Skills and Cultural Fit

  • Strong leadership and interpersonal skills with the ability to foster a collaborative team environment.
  • Excellent verbal and written communication skills to interact effectively with diverse stakeholders.
  • Proactive problem-solving mindset with a keen attention to detail.
  • Ability to adapt to changing business needs and remain flexible under pressure.
  • Commitment to continuous improvement and a customer-centric approach.

Benefits and Perks

Annual salary range: [$SALARY_RANGE]

Full-time employees at [$COMPANY_NAME] can enjoy a comprehensive benefits package that may include:

  • Health, dental, and vision insurance.
  • 401(k) retirement plan with company matching.
  • Paid time off and holidays.
  • Professional development opportunities.
  • Wellness programs and employee assistance programs.

Equal Opportunity Statement

[$COMPANY_NAME] is committed to maintaining an inclusive and diverse workforce. We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status, or any other characteristic protected by law.

Location

This role requires successful candidates to be based in-person at our office located in [$COMPANY_LOCATION].

Note: We encourage applicants from diverse backgrounds to apply, even if they do not meet every qualification listed.

5. Director of Billing Job Description Template

Company Overview

[$COMPANY_OVERVIEW]

Role Overview

We are seeking an experienced and strategic Director of Billing to lead the billing and revenue management team at [$COMPANY_NAME]. In this pivotal role, you will be responsible for overseeing billing operations, ensuring accuracy and efficiency while driving continuous improvement initiatives. You will collaborate closely with cross-functional teams to enhance billing processes and implement scalable solutions that support our rapid growth.

Responsibilities

  • Lead the billing department, developing strategies to optimize billing processes and enhance accuracy
  • Collaborate with finance, product, and operations teams to establish and implement best practices in billing and revenue recognition
  • Design and monitor key performance indicators (KPIs) to assess billing operations' effectiveness and identify areas for improvement
  • Drive the implementation of automated billing solutions and systems integration to streamline operations
  • Ensure compliance with relevant regulations and internal policies related to billing and revenue management
  • Provide mentorship and leadership to billing team members, fostering a culture of professional development and excellence
  • Manage relationships with external partners, vendors, and auditors regarding billing processes and inquiries

Required and Preferred Qualifications

Required:

  • 10+ years of experience in billing, finance, or revenue management roles, with a proven track record of leadership
  • Strong understanding of billing systems and processes, preferably in a SaaS or technology-driven environment
  • Experience in designing and implementing billing solutions that enhance operational efficiency
  • Solid knowledge of financial regulations, compliance, and revenue recognition principles
  • Exceptional analytical skills with a data-driven approach to problem-solving

Preferred:

  • Experience with ERP systems and billing software such as Zuora, Salesforce Billing, or similar
  • Advanced degree in Finance, Accounting, or related field
  • Demonstrated ability to manage complex projects with cross-functional teams

Technical Skills and Relevant Technologies

  • Proficiency in data analysis tools and techniques, including Excel and BI tools
  • Experience with billing automation tools and platforms
  • Familiarity with accounting software and revenue recognition standards

Soft Skills and Cultural Fit

  • Strong leadership and team management skills, with the ability to inspire and motivate a diverse team
  • Excellent communication skills, both written and verbal, with the ability to convey complex information clearly
  • Proactive mindset with a focus on continuous improvement and innovation
  • Ability to navigate a fast-paced environment and adapt to changing priorities
  • Empathetic and approachable leadership style, fostering an inclusive team culture

Benefits and Perks

Annual salary range: [$SALARY_RANGE]

Additional benefits may include:

  • Equity options
  • Comprehensive health benefits
  • Retirement plans with company matching
  • Flexible work arrangements
  • Professional development opportunities
  • Generous paid time off policy

Equal Opportunity Statement

[$COMPANY_NAME] is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by applicable law.

Location

This role will require a hybrid work arrangement, with successful candidates expected to work from the office at least 3 days a week at [$COMPANY_LOCATION].

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