Procurement Specialist (MSP)

Zipdev is looking for a Procurement Specialist to work with one of our international clients, who focuses on MSP products. This role will be in charge of management, distribuition and product procurement. Considering the following responsibilities:

Vendor Management & Distributor Coordination

• Maintain working relationships with key distributors, including Ingram Micro, TD Synnex, and others, to support timely and cost effective procurement activities.
• Monitor pricing, product availability, lead times, and promotional opportunities through ongoing communication with distributors.

Product Procurement

• Coordinate the purchase of IT equipment such as servers, network hardware, PCs, peripherals, and related technology products.
• Track order status, logistics, delivery timelines, and ensure accurate fulfillment of company requirements.

Software Licensing & Renewals

• Manage licensing lifecycles for software products such as FortiGate, Microsoft CSP, Duo, Adobe, SSL certificates, and domain registrations.
• Maintain timely renewals and ensure adherence to licensing terms and compliance requirements.

Quotation & Pricing Administration

• Prepare accurate pricing estimates for internal stakeholders and clients using tools such as ConnectWise and CPQ.
• Support internal teams by identifying competitive hardware and software options based on company guidelines.

Warranty and Service Agreement Administration

• Track hardware warranty periods and coordinate renewals or replacement requests as needed.
• Work with vendors to resolve warranty-related issues and minimize operational impact.

License Tracking and Compliance

• Maintain accurate documentation for all software licenses and ensure records remain current and audit ready.
• Assist with internal or external reviews involving licensing and usage compliance.

Systems Integration & Procurement Tools

• Support the integration and optimization of procurement tools and systems to streamline ordering workflows.
• Maintain procurement-related data in platforms such as ConnectWise and ensure accurate recordkeeping.

Operations & Process

• Adhere to standard operating procedures and escalation protocols.
• Escalate complex issues to senior staff as appropriate.

Learning & Development

• Proactively build skills through experience and training.
• Gain proficiency in systems, tools, and standards across client environments.
• Accept coaching and feedback from senior technicians and engineers.
• Progress toward independent issue resolution over time.

Note: This job description is not intended to be an exhaustive list of duties. Additional responsibilities may be assigned as needed.

Requirements

• 1–4 years of IT procurement or relevant technical experience (professional, academic, or personal).
• Experience working with IT distributors such as Ingram Micro and TD Synnex, including familiarity with vendor coordination and product availability tracking.
• Working knowledge of software licensing practices, including Microsoft CSP, FortiGate renewals, SSL certificates, and Adobe products.
• Familiarity with quoting and pricing systems such as ConnectWise, CPQ, or QuoteWerks is beneficial.
• Clear and effective communication skills for coordinating with vendors and internal teams.
• Ability to manage multiple procurement tasks concurrently and prioritize based on operational needs.
• Strong attention to detail and well-developed organizational abilities.

Skills & Attributes

• Strong problem-solving mindset.
• Professional, dependable, and adaptable.
• Willingness to learn and grow.
• Clear written and verbal communication skills.
• Organized and detail-oriented.
• Comfortable working in both remote and on-site environments.

Work Environment

• Type: Remote

• Schedule: Full-time

Career Path

This role is part of a structured technical growth track:

• Senior Procurement Specialist / Technical Procurement Analyst > Procurement Manager / Procurement & Vendor Strategy Lead

Advancement is based on demonstrated capability, reliability, and technical growth—not tenure alone.

Benefits

• Work remotely Monday - Friday, 40 hours a week (no weekends)
• Vacation: 10 business days a year
• Holidays: 5 National Holidays a year
• Company Holidays: 5 Company Holidays a year (Christmas Eve, Christmas Day, New Year's Eve, New Year's Day, Zipdev Day)
• Parental Leave
• Health Care Reimbursement
• Active Lifestyle Reimbursement
• Quarterly Home Office Reimbursement
• Payroll Deduction Purchase Plans
• Longevity Bonus
• Continuous Learning Bonus
• Access to Training and Professional Development Platforms
• Did we mention it's REMOTE?!!

One of our core values at Zipdev is "Be authentic." that's why we encourage you to answer the application form in your own words; we are interested in getting to know you, not a digital assistant.

Wondering how our remote environment or our payment method work? We've put together some helpful answers in our FAQs at the bottom our our career site. Take a look and let us know if you have any other questions!