Sr. Customer Support Engineer, Deployments - US

ZEDEDA is dedicated to making edge computing effortless, open, and intrinsically secure, effectively extending the cloud experience to the distributed edge. Many of our customers face significant challenges in managing and orchestrating their growing fleets of edge devices and applications. These challenges often include high operational costs, lack of visibility and control over remote infrastructure, and complex security concerns in environments that lack a traditional physical perimeter. That's why we developed a solution to reduce these burdens, enhancing visibility, security, and control across their entire edge landscape. Our platform empowers organizations to deploy, manage, and secure any application on any hardware, at scale, regardless of whether they connect to cloud or on-premises systems. This approach ensures that our customers can achieve instant time to value and are not locked into specific vendors, providing them with the flexibility they need to innovate and adapt.

Our customers operate in diverse industries such as manufacturing, energy, retail, and transportation, each with unique demands for their edge computing initiatives. For instance, in the energy sector, companies utilize our solutions for predictive maintenance and safety detection on remote oil rigs or solar farms, where reliable connectivity can be a challenge. In manufacturing, our platform supports predictive maintenance, quality control, and safety detection to optimize production lines. Retailers leverage ZEDEDA for store intelligence and shrinkage reduction, while transportation companies use it for predictive maintenance and safety monitoring of their fleets. We understand that these critical operations require robust, scalable, and secure edge deployments. ZEDEDA's open architecture, built upon the Linux Foundation's EVE-OS, and our growing ecosystem of partners, including leaders in AI and hardware, enable enterprises to focus on their core business objectives and innovation, rather than getting bogged down by infrastructure complexity. We are committed to helping our customers harness the full potential of edge computing and AI to drive digital transformation and achieve their strategic goals.