Senior Data Scientist

Are you looking

• To make meaningful changes at the fastest-growing tech company in Japan?
• For a fair, highly flexible, inclusive working environment where anyone, regardless of their background, can make an impact?
• To build the next bold idea in customer acquisition and revenue growth through conversational commerce technology
• For a place where things are not just fast - but they happen now?

We Are Zeals - “Designing conversations. Driving conversions.”

Zeals is not another chatbot. Our automated chat solution and conversational technology change how consumers purchase or act online. Zeals converts customers who appear "unengaged" to become "valuable" through designed chat on Messaging Apps. Using AI-powered, human-designed conversation flows across chat platforms, Zeals enables brands to build personalized, automated conversations with their consumers and develop a deeper understanding of their preferences while creating a delightful, seamless shopping experience. Our last 3 years have been phenomenal. We have captured the heart of many businesses in Japan, with over 480 enterprises relying on our chat commerce offering to boost their mobile business.

The goal is simple: to “revolutionize hospitality on the Internet” by unlocking digital customer service experiences that were limited to physical stores previously.

Just Getting Started…

With more than 480 enterprise companies worldwide already utilizing our product, we are perfectly poised to seize market share and fuel exponential growth in the US market, with an eye on global expansion. Investors have taken note of our potential, leading us to recently secure nearly $40 million in funding, backed by Salesforce Ventures.

Your Typical Day With Us

We are seeking a talented and experienced Data Scientist to join our Data Science and Analytics team. The ideal candidate will be passionate about uncovering insights from complex datasets, adept at database interaction, and skilled in generating ad hoc queries to support various business needs. As a key member of our team, you will collaborate closely with cross-functional teams to provide actionable insights and drive informed decision-making.

Your day-to-day responsibilities will include:

• Interact with databases to extract, transform, and analyze large volumes of data.
• Develop and execute ad hoc queries to address specific business inquiries and challenges.
• Collaborate with stakeholders to understand business requirements and translate them into analytics solutions.
• Design, implement, and maintain analytical models to uncover patterns, trends, and correlations within the data.
• Generate reports and visualizations to communicate findings effectively to both technical and non-technical audiences.
• Continuously monitor and evaluate model performance, making recommendations for improvement as needed.
• Stay updated on emerging trends and technologies in data science and analytics, and propose innovative solutions to enhance our capabilities.

What You’ll Need

• Master's degree or preferably a PhD higher in Computer Science, Statistics, Mathematics, or a related field.
• Proven experience working as a Data Scientist or in a similar role.
• Strong analytical skills with the ability to manipulate and interpret complex datasets.
• Proficiency in SQL and experience with databases such as MySQL, BigQuery, or MongoDB and NoSQL databases.
• Experience with data visualization tools such as Tableau, Power BI, or Matplotlib.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams.
• Familiarity with machine learning techniques and algorithms is a plus.
• Experience with programming languages such as Python or R is preferred.
• Demonstrated ability to work independently and manage multiple projects simultaneously.
• Japanese and English language proficiency are a must.

What Makes You Stand Out

• Understanding of cultural differences
• Knowledge and experience in chatbots, AI, marketing, and SaaS products

Don’t Just Take Our Word For It

Zeals has received the LinkedIn Top Startups award twice in a row. We believe this is a testament to our growth and our ability to attract great talents–who could potentially be your colleagues!

Ready To Roll Up Our Sleeves

We obsess over bringing hospitality to everyone–be it our customers or you! You’re an individual with unique needs. So, while we can’t attract you with ping-pong tables or all-you-can-drink espresso bars, we promise you a once-in-a-lifetime experience and co-workers that you can brag about to your friends, family, or anyone you meet the next time you go out for a party! As an employer, we are ready to roll up our sleeves and change the status quo if it means to make your experience better!

• Salary Range: competitive (performance review every 6 months)
• Performance review: twice a year
• Holidays: 10 days paid holidays during the first year, weekends off, national holidays, summer and winter break.
• Visa support: We sponsor visas for the right candidates. You can expect full visa support from our professional HR team.
• Education support: Udemy, Frontend Masters
• Flexible working: Highly flexible, remote-first international organization
• For Japan residents: Work from anywhere, interim work from overseas, full flex time
• Housing allowance (within 1.5KM away from office)
• Club activity allowance
• Shuffle Lunch allowance (Cross department lunch)
• Zeals Bar (bi-monthly free-flow beer party)