Technical Account Manager

YOUR NEXT STEP IS AT YUNO!💜

🟣 What would be my challenge at Yuno?

• Lead discussions with senior leadership regarding technical and product strategy, incidents, trade-offs, and risk management.
• Develop close relationships with your customers, in order to understand their business/operational needs and technical challenges, and help them achieve the greatest value from our products.
• Work with developers and senior engineers to provide advocacy and strategic technical guidance, to help customers plan and build solutions that proactively drive application health.
• While this is NOT a coding-heavy role, you will still need to be able to read and write code at a basic level for debugging purposesWork together with Product and Development teams to help customize specific products for customers.
• Monitor the progress of the product integration and ramp up to ensure that they are successful.

🟣 What skills do I need?

• Minimum 3 years of experience in a technical account manager or integration engineering role, preferably in a fintech or payments industry.
• Experience in a ticketing system will be a plus
• Excellent analytical, technical, problem-solving and project management skills.
• Exceptional organizational skills, with the ability to manage multiple activities and projects at the same time.