United States onlyThis is a remote position.
Our client is looking for a KnowledgeBase Database Assistant. They operate within a well-established sector and have earned recognition over the past few years for consistently elevating their service quality, expanding their reach, and strengthening trusted relationships across their industry.
ResponsibilitiesMaintain, update, and verify client information within their internal CRM system, ensuring data accuracy at all times.
Create new client records while upholding consistency, formatting standards, and data completeness.
Conduct routine data audits, including removing duplicates, correcting outdated records, and improving database accuracy.
Organize, upload, and structure weekly meeting notes, client updates, and action items directly into the CRM.
Support the team by importing, exporting, and reconciling data from spreadsheets and other sources.
Collaborate closely with Rental Representatives and department leads to ensure client information reflects current projects, changes, and interactions.
Provide quick data lookups, summaries, and reports upon request to support fast-paced operations.
Follow internal data integrity and confidentiality guidelines across all systems.
Maintain, update, and verify client information within their internal CRM system, ensuring data accuracy at all times.
Create new client records while upholding consistency, formatting standards, and data completeness.
Conduct routine data audits, including removing duplicates, correcting outdated records, and improving database accuracy.
Organize, upload, and structure weekly meeting notes, client updates, and action items directly into the CRM.
Support the team by importing, exporting, and reconciling data from spreadsheets and other sources.
Collaborate closely with Rental Representatives and department leads to ensure client information reflects current projects, changes, and interactions.
Provide quick data lookups, summaries, and reports upon request to support fast-paced operations.
Follow internal data integrity and confidentiality guidelines across all systems.
Requirements
Strong attention to detail with the ability to maintain highly accurate data.
Experience working with CRM platforms, spreadsheets, or administrative databases.
Comfortable managing recurring data-cleanup tasks and handling large volumes of information.
Ability to prioritize tasks and make sound decisions when managing competing demands.
Excellent communication skills and professionalism when interacting with team members or executives.
QualificationsTech-savvy and methodical, with a natural inclination toward organization and structured workflows.
Effective time-management and the ability to work independently.
Problem-solver who demonstrates initiative and supports team needs proactively.
Comfortable speaking with senior-level stakeholders when required.
Background in administration, data entry, client support, or related fields is preferred.
Tech-savvy and methodical, with a natural inclination toward organization and structured workflows.
Effective time-management and the ability to work independently.
Problem-solver who demonstrates initiative and supports team needs proactively.
Comfortable speaking with senior-level stakeholders when required.
Background in administration, data entry, client support, or related fields is preferred.
Benefits
Full-time position.
100% remote.
Opportunity to support a fast-paced, collaborative environment.
Exposure to operational processes within a global, well-established organization.
Stable role ideal for individuals who enjoy structured work, accuracy, and consistency.
