United States onlyThis is a remote position.
Client requires aQuality Assurance (QA) Lead to join the Digital Transformation underway at Social Development.
The QA Lead will play a leadership role in ensuring the quality, stability, and reliability of applications.This QA Lead willbe responsible for creating test cases (automated and manual), execution of test cases and defect management. You will work closely with development, business, and support teams to drive quality initiatives, establish best practices, and provide oversight across QA activities. You will also lead requirement reviews to identify potential defects early in the development lifecycle and mentor QA team members.
Requirements
Mandatory Requirements
- A University degree in Computer Science, Business Administration or related discipline or certification in Information Technology from a recognized community college. An equivalent combination of education and experience may be considered.
- 10 years of testing experience in writing and executing test cases, including multiple types of testing (e.g. functional, non-functional, cross browser/platform, performance, connectivity, integration, regression, and behavior driven automation).
- A minimum of 2 years in tester/QA role executing test plans and test cases for Salesforce Health Cloud features.
- A recognized Salesforce Administrator Certification. Provide details and dates when certifications achieved.
- Demonstrated experience testing in health or human services businesses.
- 5 years experience in creating and owning QA reports, QA strategy documents and building extensive test plans.
- Excellent communication skills (written and oral) in English.
Scored Requirements
- Experience with developing and executing Quality Assurance Test Plans for Platform-as-a-Service (SaaS) Products/Solutions. For the project, the response should include as a minimum:
- name of client organization,
- name, title, and telephone number of client contact;
- description of the project, including beginning and end dates of the project,
- description of the Proponents QA role on the project.
- Experience (writing and executing) with testing software and test automation tools (ie: Azure DevOps, Zypher, Selenium). Describe the scope of the testing completed for the referenced project(s).
- Resource possesses experience conducting manual testing and regression testing on projects using agile/scrum software development methodologies.
- Demonstrate ability to perform testing on data integrity and data quality rules related to complex CRM data objects.
- Demonstrate understanding of basic implementation of omnistudio (flexcards, omniscript, dataraptors, integration procedures, expressions sets and decision metrics)
- Demonstrate experience in testing complex Case Management and workflow automation within the Salesforce Service and Health Cloud data models
- Demonstrate experience on data migration, test planning and execution ensuring data integrity and accuracy.
- Demonstrate experience and in-depth understanding on Salesforce access and security model testing
- Demonstrate in-depth knowledge of Salesforce features, functionalities and best practices
- Demonstrate experience in testing end-to-end integration between CRM and external systems
